Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mackenzie Cunningham

Oamaru,OTA

Summary

Reliable dealership administrator offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalising sales. Successful at upselling target items and giving customer a positive experiences to drive loyalty and repeat business.

To seek and maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Administration Clerk

North Otago Motor Group
10.2023 - Current
  • Managed office supply inventory, ensuring availability and timely restocking of essential materials.
  • Processed incoming and outgoing correspondence, maintaining organized communication flow within the office.
  • Assisted in document preparation and filing, improving retrieval efficiency and accuracy.
  • Assisting customers in making sure their experience with their vehicle is positive

Checkout Operator

New World Oamaru
10.2020 - 09.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Observed checkout station users to determine assistance requirements and maintain store security.
  • Taught associates to operate cash registers and back up team members during busy periods.
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Upsold additional products and services to customers, increasing revenue.

Child Caregiver

Shiralee Bremner
01.2020 - 11.2021
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Any house keeping tasks that I was asked to do.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behaviour through developmentally appropriate discipline.
  • Always on time and willing to do additional hours at very short notice.

Education

Ncea Level 1,2 And 3 -

St Kevin’s College
Oamaru, OTA
11.2021

Skills

  • Adaptable and Flexible
  • Loyalty
  • Trustworthy
  • Excellent Customer Service Skills
  • Empathetic
  • Respectful
  • Resilient
  • Good Active Listening Skills
  • Payment Processing
  • Purchase Needs Determination
  • Cooperative and Positive Attitude
  • Merchandise Packaging
  • Performance Goals
  • Service Minded
  • Excellent Nonverbal Communication Skills
  • Visual Displays
  • Cash Counting
  • Team Contribution
  • Complaint Resolution
  • Money Handling
  • Feedback Acceptance
  • Credits and Refunds
  • High-Volume Environments
  • Managing Cash Register
  • Suggestive Selling
  • Process Improvement Initiatives
  • Team Meetings
  • Team Goals
  • Belt Conveyors
  • Coupon Redemption
  • Problem-Solving
  • Rewards Programs
  • Safety Policies and Procedures
  • Investigative Abilities
  • Equipment Preparation
  • Shelf Organizing
  • Retail Transactions
  • Professional Manner
  • Restock Products
  • End Cap Placement
  • Receive Constructive Feedback
  • Hygiene Standards
  • Client Relationships
  • Bagging Assistance
  • Corrective Actions
  • Return and Exchange Processing
  • Work Task Prioritization
  • Product and Service Knowledge
  • Coin and Currency Counting
  • Answering Customer Questions
  • Conflict Resolution Techniques
  • Popular Trends
  • Process Transactions

Additional Information

Shiralee Bremner

Childcare during holidays and term time

027 214 4453



Georgia Lightbody

Family Friend

021 139 2301

Timeline

Administration Clerk

North Otago Motor Group
10.2023 - Current

Checkout Operator

New World Oamaru
10.2020 - 09.2023

Child Caregiver

Shiralee Bremner
01.2020 - 11.2021

Ncea Level 1,2 And 3 -

St Kevin’s College

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Mackenzie Cunningham