Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Harriss

Summary

Passionate about customer satisfaction by delivering quality service and unparalleled support. Polite and professional. Successful in applying strong communication and problem resolution skills to each customer issue. Skillful in building long-lasting, loyal customer relationships.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Burger Fuel
01.2023 - Current

Customer Service:

Interacting with customers on a daily basis. Strong interpersonal skills, the ability to handle customer inquiries or complaints effectively, and the capability to provide exceptional service.


Teamwork and Collaboration:

Collaboratively working with colleagues, communicating effectively, and supporting each other to ensure smooth operations.


Time Management:

Managing essential tasks, handle multiple responsibilities simultaneously, and meet deadlines.


Adaptability:

Adapt quickly to changing situations, unexpected situations, working under pressure, and adjusting to new processes or procedures.


Communication:

Effective communication with both customers and coworkers, strong verbal communication skills, active listening, clear articulation, and the ability to convey information accurately.


Food Safety and Hygiene:

Emphasizes safety and hygiene standards, knowledge of proper food handling, cleanliness protocols, and health regulations, maintaining a safe environment.


Problem-Solving:

Quick thinking and problem-solving skills, troubleshoot issues, find creative solutions on the spot, and handle unexpected situations calmly.


Education

NCEA -

Aotea College
Porirua, NZ

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Adaptability
  • Problem solving
  • Communication
  • Food Safety and Hygiene

Timeline

Customer Service Representative

Burger Fuel
01.2023 - Current

NCEA -

Aotea College
Mackenzie Harriss