- Video Games & Tabletop Games
- Outdoor Recreation
- I enjoy cooking for friends and family gatherings
- Cooking
- Participate in local theatre productions, enhancing my public speaking and teamwork skills
- Acting & Theatre
Maddox Newell
Wellington,Kelburn
Summary
Dynamic professional with a proven track record at Kingpin Queenstown, excelling in team leadership and customer service. Expert in enhancing customer satisfaction and streamlining operations, demonstrated through effective decision-making and staff training. Skilled in kitchen maintenance and equipment cleaning, ensuring high-quality service delivery without compromising on safety or efficiency.
Overview
4
4
years of professional experience
Work History
Contractor
Amarok Group LTD
06.2025 - Current
- Conduct door-to-door and event-based sales to promote client products and services.
- Deliver excellent customer service by answering enquiries, explaining product features, and assisting customers through the sign-up or purchase process.
- Engage with a high volume of customers daily, building rapport and increasing sales conversions.
- Maintain a professional and friendly approach when representing the company in various public settings.
- Organise daily schedules independently, manage sales routes, and keep accurate records of customer interactions.
- Adapt sales techniques based on customer feedback and changing environments to maximise results.
Call Center Sales Representative
4Mile
03.2025 - 06.2025
- Achieved sales targets by effectively communicating product benefits to customers.
- Utilized CRM software to track customer interactions and manage leads efficiently.
- Developed rapport with customers, enhancing overall satisfaction and loyalty.
Manager
Kingpin Queenstown
02.2022 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Kitchen Hand
Mora Wines & Artisan Kitchen
10.2021 - 02.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Kitchen cleaning and maintenance
- Equipment cleaning
- Food preparation
- Cash handling proficiency
- Energy and enthusiasm
- Game troubleshooting
Interests
Timeline
Contractor
Amarok Group LTD
06.2025 - Current
Call Center Sales Representative
4Mile
03.2025 - 06.2025
Manager
Kingpin Queenstown
02.2022 - 12.2024
Kitchen Hand
Mora Wines & Artisan Kitchen
10.2021 - 02.2022