- Music/ singing
- Cultural dance
- Crafting and DIY Projects
- Interior Design
- Photography
MADELEINE SAMUEL-PESEFEA
Cannons Creek,PORIRUA
Summary
With a unique blend of Cook Islands Maori and Hawaiian heritage, as well as firsthand experience being married to a Samoan and Tokelauan husband who currently serves as the Year 12 Dean and PE teacher at St Bernard's College in Lower Hutt, I have gained diverse experiences and learned different approaches to various situations. My passion lies in both culture and working with individuals of all ages and ethnicities. Approachable and open to learning new skills for personal growth and professional development, I thrive on collaboration while also capable of working independently. Seeking to create positive change, I consistently seek out the positives and find ways to turn things around. With a task-oriented and goal-focused mindset, my positive, approachable, and teachable personality can be an asset to any organisation that values clear communication as a tool for knowledge and understanding.
I am a Registered Social Worker in Aotearoa New Zealand with experience in providing comprehensive support to individuals and families. Experience in developing and implementing tailored intervention plans to address specific needs. Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances. I am a firm believer in forming a trusting relationship and advocating for the best interests of clients/ whanau, community and the organisation.
Overview
32
32
years of professional experience
Work History
Social Worker
Nga Uri O Whiti Te Ra Mai Le Moana Trust
11.2021 - Current
- Currently employed by the Trust to work in the Community Hub, Le Malaga o Moanaroa in Porirua
- The Hub consists of four areas, Rainbow Community, Moana Creatives, Education and Community
- My role as one of two Social Workers is to provide community services, develop programs for kaumatua (elders) and rangatahi (youth), work with our diverse community, and create accessible frameworks for best practice
- Updated client/whanau documentation for accurate, compliant and current records
- Interview clients/whanau or groups to assess situations, limitations and issues and implement services to address needs
- Educated clients/ whanau on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers
- Advocated for clients to assure respected rights and wishes
- Documented client progress and activities in accordance with the trust policies and procedures
- Advocated for client/ whanau rights and services, resulting in increased access to necessary support and resources
- Facilitated peer support groups to help clients/ whanau connect with others
- Maintained regular contact with clients/ whanau by calling and visits in a neutral environment
- Monitored clients'/ whanau progress and adapted plans to meet changing needs
- Assisted clients/ whanau with navigating and accessing social services such as housing and medical care
- Helped clients/ whanau develop new coping mechanisms and techniques to encourage a positive outlook and practice for self
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning
- Increased client/ whanau engagement in plans by building trusting relationships through present listening and consistent support
- Network with other community groups and local schools to build increase awareness of services provided and trust
Office Manager
Whitireia Independent Student Association
05.2010 - 02.2012
- My role with the Polytech was made redundant and the Student Association then employed me due to my rapport with the students
- My role was to take care of the general day to day running of the space and provide support to our students to my best ability
- I worked closely with the Student Executive with organising various events for example, the Christchurch Earthquake Fundraiser, Weekly Pasifika Celebration, Zumba in the Quad (2x weekly)
- Also birthed a Pasifika student group called 'Niu Vaka.' An extra support group for our Pasifika students who also wanted to hold study groups, prayer groups and bible study
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Defined clear targets and objectives and communicated to other team members.
Enrolments & Information Officer
Whitireia Community Polytechnic
01.1997 - 02.2010
- Employed as the SLAM Officer for Whitireia (Student Loan Allowance Management), one of two who processed and approved student loan and allowance applications for all Whitireia students nationally
- SLAM was then transferred to the Ministry of Social Development and Whitireia changed my role to the above title however my connection regarding confirming a student's entitlement and eligibility remained with me
- Again, one of two staff members, I looked after all students nationally whose surnames began with the letter L - Z
- My role was to provide detailed information to prospective students looking to study and to ensure they understood the pathway
- Responsible for advising information to further study to a higher level and with Whitireia and options to other providers as well as career mapping
- Processing all enrolments including verifying required legal documents and any queries regarding the student or their respective program
- I also liaised with the various faculties, teaching staff and management
- Reporting to the various education departments including New Zealand Qualification Authority (NZQA) and Tertiary Education Commission (TEC)
- Developed informational documents such as brochures, flyers, and fact sheets.
- Provided timely, accurate, and relevant information to support executive decision-making processes.
Administrator
Department of Internal Affairs
01.1993 - 01.1997
- Initially employed as a Records Clerk for the Policy and Investigations Unit and the Citizenship Unit
- Duties included filing, document recall, processing of applications and assisting with investigations
- Also worked in the mail room which included processing of incoming and outgoing mail
- Initial processing of all passport and citizenship applications which also included data entry, receipting monies received and end-of-day balancing of cashiers and quality checking
- My last role was as one of two Administrators for Documents of National Identity
- This role included Human Resource duties and Building Operation duties
- Reported directly to the Operations Manager of the Department, the General Manager and the CEO
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by the departments policy and legal regulations.
- Managed human resources functions, including hiring, and employee evaluations for best team performance.
- Maintained personnel records and updated internal databases to support document management.
Education
Nga Poutoko Whakarara Oranga - Bachelor of Bicultural Social Work
Te Wananga O Aotearoa
Porirua, Aotearoa New Zealand11-2021
Manaaki Tangata - Certificate in Bicultural Social Services
Te Wananga O Aotearoa
Porirua, Aotearoa New Zealand11-2017
Skills
- Social services
- Efficient under pressure
- Compassionate
- Approachable
- Attention to detail
- Client confidentiality
- Confidential case documentation
- Referrals and networking
- Community resources
- Individual and group counseling
- Great communicator
- Organiser
Activities
- 2008, Redeemed to Conquer Youth Ministry, led and trained a team of young leaders.
- 2011, Assisted with organising the Candlelight Ceremony for Porirua Relay for Life.
- 2014, Created island style jewellery under the label MaSaPe.
- 2020, Youth Advisors to current youth leaders in faith-based programs.
Community Involvements
- Wellington Matavera Association - Vision Team
- Wellington Cook Islands Sports, Church and Culture Association - Acting Chair
- Porirua Cook Islands Association - Assistant Secretary
- Porirua Cook Islands Tag Football Cohort
- Cook Islands Handball Federation - Recruiter and Manager for Aotearoa Cook Islands Teams
- Aotea College Cook Islands Polyfest Team - Dance and Costumes Instructor
- Youth Advisor to the Youth Leaders for Hosanna World Outreach Centre Youth Ministry
Ethnicity
Cook Islands Maori and Hawaiian
Spouse Ethnicity
Samoan and Tokelauan
Personal Information
- Number of Children: Blessed Momma to five sons
- Proud Mama to one gorgeous mokopuna
- Marital Status: Blessed with my husband
Interests
Timeline
Social Worker
Nga Uri O Whiti Te Ra Mai Le Moana Trust
11.2021 - Current
Office Manager
Whitireia Independent Student Association
05.2010 - 02.2012
Enrolments & Information Officer
Whitireia Community Polytechnic
01.1997 - 02.2010
Administrator
Department of Internal Affairs
01.1993 - 01.1997
Nga Poutoko Whakarara Oranga - Bachelor of Bicultural Social Work
Te Wananga O Aotearoa
Manaaki Tangata - Certificate in Bicultural Social Services
Te Wananga O Aotearoa
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