• Maintaining the overall SOP’s of the organisation in the most proficient way.
• Making professional tie ups with the international educational institutions specially In Australia, Canada & Newzealand.
• Achieving targets for filing, IELTS, PTE & TOEFEL examinations with fruitful results.
• Managing coaching, training and recruitment of new staff members and managing their roasters.
• Formulating meeting plans based on past trends and projecting sales for the future.
• Meeting monthly targets of the store.
• Driving business and sales for the apparel wear concept.
• Maintaining proper checks on the stocks and inventory in hand to avoid any iteration.
• Working closely with international brands like( Paul & Shark, Rimova, Brooks Brothers, Versace Jeans, Max and Co.)
• Managing sell through and working closely with a management regarding new season launch and styles.
• Focusing and achieving mainly the KPI’s( Key Performance Indicators) of the store & achieving the daily UPT with proactive focus on average selling price and average transaction value.
• Handling a team of 50 staff members with a total area of 17000 sqft.
• Focusing on shrinkage control to about 0.2%.
• Trains store staff by reviewing and revising orientation to products and sales training materials.
• Attracting customers to originating display ideas, following display suggestions or schedules on sales floor.
• Maintaining inventory by checking merchandise to determine inventory levels, anticipating customer’s’ demands.
• Maintaining a safe and clean store environment by developing and publishing evacuation routes.
• Contributing to team efforts by accomplishing related results as needed.
• Maintaining the overall visual merchandising of the store as per the set standards and also handling the online channels sales through TATA Cliq.com.
• Analyzing growth of the store vis-a-vis last year.
• Training new staff members & Handling customer service.
• Meeting monthly targets of the store.
• Handling staff Roasters and planning.
• Taking care of shrinkage, system queries and KPI’s of the store.
• Following the visual merchandising set standards from UK.
Team leadership
Communication skills
Street smart customer handling skills
Exceptional team player
Microsoft Office