Madhavi Gunathilaka
Auckland,AUK
Summary
An accomplished Administrative Professional with over 18 years of experience in high-scale industries, bringing a robust blend of extensive expertise and advanced education to the role. Possessing a strong background in managing complex administrative functions, streamlining operations, and leading high-performance teams. Demonstrated proficiency in financial reporting, compliance management, and project coordination, coupled with exceptional skills in communication and problem-solving. Adept at leveraging advanced technology and innovative practices to enhance organizational efficiency and drive success. Committed to delivering exceptional service and support while maintaining the highest standards of professionalism and integrity.
Overview
19
19
years of professional experience
Work History
Sales Assistant
Hanesbrands Inc
08.2024 - Current
- Greet customers warmly, assist them in finding products, provide recommendations, and promote ongoing sales while handling inquiries and complaints professionally
- Process transactions accurately using the POS system, manage cash and card payments, and assist with store opening and closing procedures while ensuring cleanliness and organization
- Receive, unpack, and restock inventory, organize the stockroom, and conduct regular stock checks to ensure accurate labelling and availability of products
- Maintain an attractive store layout by following merchandising guidelines, arranging product displays, and setting up promotional sections to enhance the shopping experience
Head of Salaries cum Assistant Head of Administration
Sierra Construction Ltd
01.2021 - 01.2024
- Ensure that salaries for over 4,000 direct and indirect employees are processed accurately and on time
- Maintain compliance with Sri Lankan labor laws, tax regulations, and other relevant legislation
- Oversee the payroll budget, ensuring expenditures for over 4,000 employees stay within approved limits, and identify cost-saving opportunities
- Manage employee benefits programs, ensuring accurate deductions and disbursements, and resolve related issues
- Maintain and update payroll software and systems to enhance efficiency and accuracy, and implement upgrades
- Serve as the primary contact for payroll-related inquiries, addressing and resolving issues related to salaries, deductions, and benefits
- Prepare regular payroll reports for senior management, analyze payroll data for insights, and support strategic decision-making
- Collaborate with HR for accurate employee records and with finance for proper allocation of payroll expenses, streamlining processes with other departments
Administration Coordinator (Salary/Administration Section)
Sierra Construction Ltd
01.2014 - 01.2021
- Ensure timely and precise entry of payroll data for over 4,000 employees, verifying data to prevent discrepancies
- Maintain and update comprehensive, accurate employee records, ensuring confidentiality and compliance with data protection regulations
- Assist in ensuring payroll practices comply with Sri Lankan labor laws and tax regulations, preparing documentation and reports for audits
- Serve as a point of contact for payroll-related inquiries, providing clear and prompt communication to resolve issues and address concerns
- Support the management of employee benefits programs, ensuring accurate calculation and processing of benefits-related deductions
- Assist in maintaining and upgrading payroll systems, identifying areas for process improvement, and supporting the implementation of new procedures and technologies
- Identify and mitigate risks associated with payroll processing, implement security measures for sensitive information, and conduct regular audits to ensure integrity and security
Administration Coordinator
Sierra Construction Ltd
01.2013 - 01.2014
- Oversee daily office operations, including scheduling, correspondence, and office supplies, to ensure smooth and professional functioning
- Manage internal and external communications, coordinate meetings, conferences, and company events, ensuring all details are handled efficiently
- Maintain accurate records, files, and documentation, developing efficient filing systems and ensuring compliance with company policies
- Provide administrative support to senior management, including preparing reports, handling confidential information, and managing calendars
- Aid the HR department with employee onboarding, maintaining personnel records, and managing attendance and leave records, as well as supporting recruitment processes
Human Resource Officer
Union Apparel Pvt Ltd
01.2011 - 01.2012
- Manage the recruitment process, including job postings, candidate screening, interviews, and onboarding new hires to ensure a smooth integration into the company
- Maintain and update accurate employee records, ensuring confidentiality and compliance with legal and company requirements
- Implement and oversee performance appraisal systems, support performance improvement plans, and provide feedback to enhance employee productivity
- Address and resolve employee concerns and grievances, fostering a positive work environment and facilitating effective communication between employees and management
- Identify training needs and coordinate professional development programs to support employee growth and align with organizational goals
- Ensure adherence to labor laws and company policies, update and enforce HR policies, and conduct audits to maintain compliance and mitigate risks
Industrial Trainee
Hidramani Garments Pvt Ltd
01.2010 - 12.2010
- Assist in daily production activities, including monitoring the manufacturing process, ensuring quality standards, and addressing operational issues to maintain workflow efficiency
- Identify and suggest improvements to existing processes and workflows, aiming to enhance production efficiency, reduce waste, and optimize resource utilization
- Collect and analyze production data, such as output rates and defect rates, to support decision-making and contribute to performance reports and quality assessments
- Support quality control measures by conducting inspections, testing finished products, and ensuring compliance with industry standards and company specifications
Administrative Officer
Dine n Rest
01.2006 - 12.2010
- Assist in managing daily administrative tasks such as scheduling meetings, handling correspondence, and organizing office supplies to ensure smooth office functioning
- Support in maintaining and organizing accurate records, files, and documentation, ensuring compliance with company policies and efficient retrieval of information
- Facilitate communication with customers and vendors, addressing inquiries, resolving issues, and ensuring positive relationships and timely responses
- Provide administrative support to senior staff and management, including preparing reports, coordinating meetings, and assisting with various office-related tasks to enhance overall productivity
Education
MBA - Business Informatics
ICL Graduate Business School
Auckland, NZ11-2025
Professionally Graduate By - Strategic Management
IDM Nation’s Campus
Buckinghamshire New University - UKAdvance Certificate - Human Resources Management
National Institute of Business Management
Colombo Sri LankaCertificate of Technical Studies - Textile Technology And Management
Lalith Athulathmudali Vocational Training Center
Colombo SrilankaSkills
- Cash handling
Project Management
Data Analysis Technical
Proficiency Financial Management Human Resources Management
Process Improvement Legal Compliance Payroll Management
Financial Reporting
Compliance Knowledge
Accounting Principles
Budgeting HR Systems Proficiency
Tax Compliance Record-Keeping
Payroll Reconciliation
Vendor Management Complain Management
Technology Adaptability
Attention to Detail
Problem-Solving
Confidentiality
Change Management
Ethical Judgment
Organizational Skills
- Goal oriented
- Relationship building
Timeline
Sales Assistant
Hanesbrands Inc
08.2024 - Current
Head of Salaries cum Assistant Head of Administration
Sierra Construction Ltd
01.2021 - 01.2024
Administration Coordinator (Salary/Administration Section)
Sierra Construction Ltd
01.2014 - 01.2021
Administration Coordinator
Sierra Construction Ltd
01.2013 - 01.2014
Human Resource Officer
Union Apparel Pvt Ltd
01.2011 - 01.2012
Industrial Trainee
Hidramani Garments Pvt Ltd
01.2010 - 12.2010
Administrative Officer
Dine n Rest
01.2006 - 12.2010
MBA - Business Informatics
ICL Graduate Business School
Professionally Graduate By - Strategic Management
IDM Nation’s Campus
Advance Certificate - Human Resources Management
National Institute of Business Management
Certificate of Technical Studies - Textile Technology And Management
Lalith Athulathmudali Vocational Training Center
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