Summary
Work History
Education
Skills
Training
Timeline
Work Preference
Generic
Open To Work
Verified
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MADHU PRASAD

Auckland,New Zealand

Summary

Administration and operations professional with a strong background in managing customer service and office administration. Proven success in overseeing compliance, operational standards, and team coordination in dynamic environments, reflecting a commitment to efficiency and professionalism.

Work History

Customer Service & Admin Manager

FCB - Freight & Cargo Brokers Limited
Auckland, New Zealand
05.2026 - Current
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.

Education

Caregiving Certificate – Level 3 -

FNU Naceva Campus
Lautoka, Fiji
01-2023

Advanced Certificate - Information Technology

New Zealand Pacific Training Centre (NZPTC)
SUVA, FIJI

Business Studies - Applied Computing

Fiji Institute of Technology
LABASA, FIJI

Fiji Seventh Form Examination -

Labasa Sangam (SKM) College
Fiji

Skills

  • Customer Service
  • Client Relations
  • Office Administration
  • Operations Coordination
  • Workflow Coordination
  • Invoicing
  • Timesheet Administration
  • Records Management
  • Documentation
  • Compliance Reporting
  • Data Entry
  • Data reporting
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Team Leadership
  • Staff Supervision
  • Risk Management
  • Leadership Abilities
  • Team Coordination
  • Communication Skills
  • Organizational Skills
  • Adaptability
  • Multitasking
  • Work Under Pressure
  • Efficient Work Approach
  • Efficient Work Approach

Training

  • ICAO ASTP123 Management Course
  • Aviation Standard Training Procedure (ASTP-123)
  • Diplomatic Security Services – Overseas Criminal Investigations

Timeline

Caregiving Certificate – Level 3 -

FNU Naceva Campus

Advanced Certificate - Information Technology

New Zealand Pacific Training Centre (NZPTC)

Business Studies - Applied Computing

Fiji Institute of Technology

Fiji Seventh Form Examination -

Labasa Sangam (SKM) College

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Operations Manager / Accountable Security ManagerAdministration ManagerAdministration Officer

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MADHU PRASAD