Madison Admiraal
Hamilton,Hillcrest
Summary
Committed and hardworking Checkout Operator with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Checkout Operator
Countdown Supermarket
12.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Online Shopper
Countdown Supermarket
12.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
Daycare Volunteer
Volunteering Waikato
05.2023 - 05.2023
- Communicated with staff about what they needed help with.
- Labelled and organised storage spaces.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Interacted with children of various ages.
Babysitter
Families In The Community
02.2022 - 01.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Volunteer Gift Wrapping
Volunteering Waikato
12.2021 - 12.2021
- Engaged in friendly conversation with customers.
- Answered customer questions about what and why we were collecting donations and where those donations went.
- Developed strong rapport with customers and created positive impression of business.
- Wrapped any and all presents despite how much money customers gave if time allowed me.
Education
Bachelor of Arts - English
Waikato University
Hamilton2025
Morrinsville College
2020
Skills
- Full Car License
- Can use POS system
- First Responder
- Safety Policies and Procedures
- Cooperative Attitude
- Proper Storage Procedures
- Managing Cash Register
- Complex Problem-Solving
- Price Identification
- Return and Exchange Processing
- Team Contribution
- Retail Transactions
- Hygiene Standards
- Product Location
- Cash Counting
Timeline
Daycare Volunteer
Volunteering Waikato
05.2023 - 05.2023
Babysitter
Families In The Community
02.2022 - 01.2023
Checkout Operator
Countdown Supermarket
12.2021 - Current
Online Shopper
Countdown Supermarket
12.2021 - Current
Volunteer Gift Wrapping
Volunteering Waikato
12.2021 - 12.2021
Bachelor of Arts - English
Waikato University
Morrinsville College
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