Madison Ogden

Grocery deliveries filling clean

• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Communicated with customers and staff politely and professionally to uphold store standards.
• Stocked shelves and organized merchandise displays for easy retrieval.
• Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
• Pleasantly greeted customers and provided prompt and courteous service.
• Addressed customer complaints and concerns, providing mutually beneficial solutions.
• Removed trash, swept, and mopped floors for professional appearance.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Retrieved items for customers and verified prices.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Collected shopping carts from parking lot and returned to stand to keep lot organized.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Prioritized helping customers over completing other routine tasks in store.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Monitored customers for signs of security concerns and escalated issues to management.
• Wrapped, boxed and weighed bakery department products.