Madison Siffleet
New Plymouth,TKI
Summary
Organized and dedicated individual with proven track record of providing exceptional customer care in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Presented to a high standard while being a friendly, enthusiastic and motivational individual.
Overview
7
7
years of professional experience
Work History
Hair Salon Assistant
BeBaBo Hairstudio
06.2021 - Current
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Assistant Manager
Pascoes The Jewellers
03.2018 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managing staff to meet daily KPI's, training and leading by example.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Boosted store revenue through upselling and cross-selling techniques.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Assistant
Lovisa
11.2017 - 03.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Boosted store revenue through upselling and cross-selling techniques.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
Education
New Zealand Certificate in Personal Training - Personal Training
Fit Futures
11.2021
Inglewood High School
Inglewood, NZ12.2017
Skills
- Interpersonal Communication
- Strong attention to detail
- Time Management
- Analytical thinking
- Multitasking
- Computer proficiency with microsoft suites
Timeline
Hair Salon Assistant
BeBaBo Hairstudio
06.2021 - Current
Assistant Manager
Pascoes The Jewellers
03.2018 - 05.2021
Sales Assistant
Lovisa
11.2017 - 03.2018
New Zealand Certificate in Personal Training - Personal Training
Fit Futures
Inglewood High School
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