Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Sirs

Summary

Reliable and upbeat with success at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with customers with excellent organizational strengths and superior work ethic. I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position and ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Hallenstein Brothers
06.2021 - 12.2023
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Deli Assistant

PAK'nSAVE
03.2021 - 06.2021
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Listened carefully to customer instructions and prepared orders according to those preferences.

Education

Some College (No Degree) - Patissere

Auckland University of Technology
Auckland, NZ

High School Diploma -

Upper Hutt College
Upper Hutt, NZ
11.2023

Skills

  • Merchandising and Display
  • Purchase Packaging
  • Folding Clothes
  • Dressing Room Assistance
  • POS Transactions
  • Retail Support
  • Retail Transactions Processing
  • Ability to Lift 40 Pounds
  • Positive Customer Engagement
  • Computer Proficiency and Microsoft Office
  • Telephone Answering
  • Returns and Exchanges

Timeline

Retail Assistant

Hallenstein Brothers
06.2021 - 12.2023

Deli Assistant

PAK'nSAVE
03.2021 - 06.2021

Some College (No Degree) - Patissere

Auckland University of Technology

High School Diploma -

Upper Hutt College

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Madison Sirs