Madison-Tayla Burgess
Lower Hutt,Lower Hutt Wainuiomata
Summary
I am friendly customer focused person with experience in various industries. I am an excellent team player and can add a wide range of skills to any team. I am an organised and dedicated employee, with excellent attention to detail and strong time management skills. I enjoy work that is challenging, interesting and allows me to take ownership and grow personally and professionally.
Overview
11
11
years of professional experience
Work History
Kitchen Staff Member/ Sales
HELL Pizza
Lower Hutt, WGN
10.2022 - 10.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Pushed, pulled and transported large loads and objects.
- Maintained high personal grooming standards and uniform presentation.
- Managed cash and EFTPOS transactions daily.
After School Caregiver
sKIDs
Lower Hutt
08.2018 - 03.2021
- Facilitated nurturing environment supporting child growth.
- Facilitated a range of engaging activities for children.
- Guided students through their homework assignments.
- Executed tasks to sustain organized and functional work area.
Crew Member
McDonalds
Petone
01.2014 - 01.2015
- Processed customer orders quickly.
- Executed general cleaning tasks to maintain workstation standards.
- Processed payments and managed cash operations in a high-demand environment.
Customer Service Representative
Hutt Valley Caterer
Lower Hut
01.2014 - 04.2014
- Arranged areas for service and dining efficiently.
- Organized venues and prepared dining sections.
- Executed standard maintenance tasks across various equipment and systems.
Education
NCEA Level 1 -
Wainuiomata High School
01.2015
Skills
- Excellent communication skills
- Team player
- Customer complaint handling
- Good computer skills
- Well-presented
- Polite
- Tactical
Key Skills And Qualities
- Excellent communication skills at different levels
- Team player who has a passion to deliver excellent results.
- Can handle customer complaints in a calm and professional manner.
- Good computer skills
- Well-presented, polite, and tactical
Timeline
Kitchen Staff Member/ Sales
HELL Pizza
10.2022 - 10.2024
After School Caregiver
sKIDs
08.2018 - 03.2021
Crew Member
McDonalds
01.2014 - 01.2015
Customer Service Representative
Hutt Valley Caterer
01.2014 - 04.2014
NCEA Level 1 -
Wainuiomata High School