Madison Williams
Feilding,MWT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Planning Technician
Manawatu district council
Feilding , Manawatu
03.2022 - Current
- Coordinated site inspections and assessments for proposed projects.
- Maintained and updated planning databases and records for accuracy.
- Provided technical support to planning staff on planning issues.
- Facilitated communication between departments regarding land use matters.
- Performed quality control checks on all documents prior to their submission to external agencies.
- Responded promptly to inquiries from members of the general public regarding planning procedures or requirements.
Customer service
The Warehouse
Feilding
01.2012 - 07.2020
- Have been working here since I finished school in year 12, This year I gained my 5 Years service badge.
- I have gained a lot of experience by working in different departments around the store.
- I'm more than confident in customer service and have gained skills through the courses available at The Warehouse.
- Part of my role at The Warehouse is being a Supervisor I supervise and monitor the complete front end of the store on Tuesday, Friday and Saturday.
- I was suggested by management to go on Stepping Up (Management Course to grow your skills)
- Provided courteous customer service throughout deliveries.
- Provided excellent customer service with a positive attitude.
- Responded promptly to any escalated customer service issues.
Education
NCEA Level One -
Feilding high school
FeildingNCEA Level Two -
Feilding high school
FeildingSkills
- Customer service
- Health and safety
- Loss prevention
- Induction
- Robbery eLearning
- Customer service level 1
- Customer service level 2
- Introduction module
- Loss prevention level 1
- Loss prevention level 2
- Love your customer online
- New Zealand certificate in retail level 2
- Excel and Word
- Outlook
- Customer relationship management
- Document preparation
- Problem solving
- Time management
- Data collection
- Permit processing
- Site inspections
- General day to day administration
References
- Oliver Harper, TIC / Sales Support at The Warehouse, 022 1027550
- Adam Jenkins, Sales Manager at The Warehouse, 021 625552
Awards
5 Years service - The Warehouse
CUST
Date of Birth: 01/24/97
Timeline
Planning Technician
Manawatu district council
03.2022 - Current
Customer service
The Warehouse
01.2012 - 07.2020
NCEA Level One -
Feilding high school
NCEA Level Two -
Feilding high school