Maegan Lewis
Botany Downs,Auckland
Summary
I am a highly-motivated, responsible employee who likes to take on new challenges. I have a strong work ethic and dedicated to my job. I intend on enhancing my professional work experience where I can create strong customer relationships and contribute to a team. My school record shows Academic Excellence with an endorsement in excellence for NCEA level 2. Not only am I friendly and hardworking, but I am able to uphold professional standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sky Tower Experience Host
SkyCity
, Auckland City
12.2022 - Current
- Greeted customers upon arrival with a positive attitude
- Process payments from customers using a POS system in the Gift Shop
- Provided excellence customer service by creating a friendly atmosphere
- Operated elevators, whilst ensuring customers felt comfortable
- Cleaned and restocked shelves in the Gift Shop
- Gave customers a smooth and positive experience
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
In-Store Team Member
Domino's
Highland Park, Auckland
09.2022 - 12.2022
- Operated cash register to process customer transactions accurately and efficiently.
- Resolved customer complaints in a timely manner following the store's customer service policies.
- Assisted in training new In-Store Team Members when needed.
- Answered telephone calls promptly and courteously.
- Assisted customers with product selection, inquiries, and purchases.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided excellent customer service through active listening and problem solving techniques.
- Greeted customers in a friendly and professional manner.
Education
Pakuranga College
AucklandSkills
- Team player mentality
- Effective Time Management
- Customer Service
- Point of sale systems
- Effective Multitasking
- Greeting guests
- Attention to Detail
- Friendly and Positive Attitude
- Adaptability to Change
- Effective Communication
Affiliations
- Member of Howick Bowling Club
- RedCross Retail Shop Volunteer
- Peer Support Leader at Pakuranga College
- Member of Pakuranga College Arts Council
- Member of Pakuranga College Academic Council
- NCEA Accounting Tutor at Pakuranga College
Accomplishments
- Endorsed with Excellence for NCEA Level 1
- Endorsed with Excellence for NCEA Level 2
- Achieved an NCEA Level 2 rank score of 309/320
Certification
- Full Class 1 (Car) Licence
- HSK Level 2 Chinese Proficiency Certificate
References
References available upon request.
Timeline
Sky Tower Experience Host
SkyCity
12.2022 - Current
In-Store Team Member
Domino's
09.2022 - 12.2022
Pakuranga College
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