Summary
Overview
Work History
Education
Skills
Timeline
Generic

Your Name

Summary

With a Strong Customer background and Back Office Support who has worked in the retail industry for almost 15 years, Including International experience facing multi-diverse nationalities in Dubai.

Overview

20
20
years of professional experience

Work History

Assembler

SKYCHEF – Mangere
Auckland
02.2024 - Current
  • Https://www.lsg-group.com
  • Packaging dry goods such as Coffee, Tea, Snacks, Amenities, and other airline necessities
  • Loading the different types of juices, wine, and beers into the cart
  • Ensures all products are in good condition and monitors the expiry dates
  • Filling out the packing list and other documents for customs and airline requirements
  • Communicate with the supervisor regarding stock requests and inventories
  • Training new staff about the proper guidelines and procedures.

Service Crew/Cashier

McDonald
Massey, Auckland
06.2023 - 02.2024
  • Take orders from the front counter and in the drive-thru correctly and efficiently
  • Assembling the burgers according to the chain’s specifications
  • Ensuring that the food safety regulations and standards are applied while preparing the meals
  • Maintaining the cleanliness, especially the dining area.

Receptionist/ Filling Clerk/B2B Sales Support/Administrative Staff

Techniline Electronics LLC
Dubai
05.2005 - 04.2022
  • Techniline.org
  • Handling the company’s main email portal
  • Answering queries via email, phone calls, and face-to-face
  • Attending clients, by providing quotations and Sales orders
  • Ensuring the reception is well organized and ready to welcome the visitors
  • Providing large volume of quotations for Sound engineer's client
  • Assisting our salesman in terms of Sales orders, Invoices, and deliveries
  • Follow up on the leads to maintain customer connection with the company
  • Researching goods and products carefully based on quality, prices, and delivery terms
  • Follow-up customer’s payment and B2B unpaid bills
  • Handling Showroom petty cash and expenses
  • Preparing the daily sales/Weekly and Monthly reports.

office Staff /Customer Service

Centrepoint, Landmark Group
Dubai
07.2014 - 01.2022
  • Www.landmarkgroup.com/int/en/centrepoint
  • Support and assist with more than 50 team members’ data including personal files, attendance, and other documents
  • Responsible for day-to-day store operations such as back-office reconciliations, documentation, record keeping, and staff monitoring
  • Act as point of contact regarding facility issues and ensure that the supplier and contractor have valid permits to work including Risk Assessments and method statements at all times and are fit for purpose
  • They organized monthly events and team-building activities for staff and higher management visitors
  • Responsible for ordering office supplies, pantry consumables, first aid kits, and other stores used.

Customer Service

National Bookstore
Manila
10.2008 - 06.2014
  • Www.nationalbookstore.com
  • Communicated via phone and email to confirm deliveries and respond to inquiries
  • Complete other financial transactions for customers such as issuing receipts and processing refunds/exchanges for both online and walk-in customers
  • Deliver exceptional service to each customer by listening to concerns, answering questions, and providing accurate information about promotions and loyalty programs to help drive high customer retention. 49

Education

Customer Service Training Program National -

01.2022

CHARGE -

National Bookstore
07.2012

Deo - RETAIL

10.2010

Office Management Graduate ACEBA -

System Technology Institute
05.2007

2022 Office Administration -

Accounting Professional Filipino Academy, Dubai
01.0001

Diploma -

Academy, Dubai

Skills

  • Knowledgeable in
  • Microsoft Office, Excel
  • PowerPoint, Outlook, BI Publisher, point of
  • Sale (POS), and Enterprise Resource Planning
  • (ERP) systems
  • Expertise in handling administrative support
  • Such as record keeping, database filing, daily
  • Reports, and other related papers
  • Superb communication in multi-line phones
  • Email, and face-to-face interaction with
  • Individuals at all levels
  • Skilled in all aspects of cash reconciliations
  • Credit cards, gift cards, vouchers, and other
  • Accounting duties according to company
  • Policies

Timeline

Assembler

SKYCHEF – Mangere
02.2024 - Current

Service Crew/Cashier

McDonald
06.2023 - 02.2024

office Staff /Customer Service

Centrepoint, Landmark Group
07.2014 - 01.2022

Customer Service

National Bookstore
10.2008 - 06.2014

Receptionist/ Filling Clerk/B2B Sales Support/Administrative Staff

Techniline Electronics LLC
05.2005 - 04.2022

Customer Service Training Program National -

CHARGE -

National Bookstore

Deo - RETAIL

Office Management Graduate ACEBA -

System Technology Institute

2022 Office Administration -

Accounting Professional Filipino Academy, Dubai

Diploma -

Academy, Dubai

Similar Profiles

CREATE PROFILE