Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mafina Faith Pelenato -Faavevela

Wattle Downs,Auckland

Summary

At Pacific Homecare Services, I enhanced client independence and well-being through empathetic communication (soft skill) and innovative problem-solving (hard skill). Achievements include fostering empowerment, improving family dynamics, and ensuring safety through crisis intervention, underpinned by continuous professional development in behavioral support and disability awareness.

Overview

6
6
years of professional experience

Work History

Community Support Worker

Pacific Homecare Services
Papatoetoe, AUK
05.2017 - 10.2023
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
  • Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
  • Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.

Education

Graduate Certificate - Health And Well-being Level 4

Ignite College
Manukau
11.2022

Graduate Certificate - Health And Well-being Level 3

Careerforce
Manukau, AUK
05.2021

Skills

  • Behavioral support
  • Disability Awareness
  • Transportation Assistance
  • Individualized support
  • Ability to work as a team
  • Communication

Languages

Samoan
Native or Bilingual
English
Professional Working

Timeline

Community Support Worker

Pacific Homecare Services
05.2017 - 10.2023

Graduate Certificate - Health And Well-being Level 4

Ignite College

Graduate Certificate - Health And Well-being Level 3

Careerforce
Mafina Faith Pelenato -Faavevela