Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Magdalena Lourens

Auckland, NZ

Summary

I am a dedicated counsellor with experience in person-centered and narrative therapy. I am deeply committed to cultivating a nurturing environment that empowers clients on their journey to self-discovery. I thrive on building meaningful relationships and developing tailored long-term and short-term strategies that align with each client's unique goals. My strong work ethic, adaptability, and outstanding interpersonal skills reflect my dedication and ensure that clients feel supported and motivated throughout their personal growth journey.

Overview

7
7
years of professional experience

Work History

Counselling Student

Laidlaw College
Henderson, Auckland
02.2022 - Current
  • Counseling children and adolescents.
  • Creating a safe, trusting, and empathetic environment for my clients.
  • Maintained confidentiality of records relating to clients' treatment.
  • Identified the needs of clients promptly and efficiently.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Supported clients with stress management, self-esteem, and issues associated with emotional and mental health.
  • Prepared and maintained required treatment records and reports.
  • Acted as a client advocate.
  • Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or their relationships.
  • Establishing trust and a positive relationship with clients, parents, and teachers.
  • Work collaboratively with teachers and parents for a more holistic approach to clients' overall well-being.
  • Gathered client data via interviews and observation.
  • Hosted study sessions for struggling students in various subjects.
  • Conducted research using academic journals and online databases for various papers.
  • Engaged in classroom discussions, demonstrating critical thinking skills.
  • Prepared reports and presentations using Microsoft Word and PowerPoint.
  • Offered support in various subjects to assist with the academic needs of other students.

Senior Hairstylist

Rodney Wayne
Albany, Auckland
11.2017 - 01.2022
  • Worked as a Senior Hairstylist and second-in-charge floor manager.
  • Responsible for staff training.
  • Conducted staff meetings: discussed and planned goals, resolved conflicts, connected team members and support staff, and directed help and support where needed.
  • Met with new clients and provided successful hair consultations, detailing color, style, and cut expectations.
  • Backed up the reception desk by answering phones, scheduling appointments, and processing payments.
  • Recommended treatment and styling products to clients to meet current needs or resolve specific concerns.
  • Scheduled daily client appointments with necessary details, and remembered clients' preferences and special needs.
  • Increased sales by providing exceptional service and maintaining a positive and energetic attitude.
  • Maintained a safe and clean work environment for staff and customers.

Education

Bachelor of Counselling -

Laidlaw College
Henderson, NZ

Hairdressing Diploma

Premier Hairdressing
Takapuna, NZ

Skills

  • Couselling children and adolescents
  • Client Records Management
  • Person-centered counselling
  • Narrative Therapy
  • Good listening skills
  • Compassion
  • Friendly, positive attitude
  • Relationship building
  • Reliable & trustworthy
  • People skills
  • Planning and organising
  • Supervision and leadership
  • Computer skills
  • Time management
  • Team collaboration
  • Team development

References

Stuart MacMillan

stuart@rodneywayne.co.nz

027 227 1977

Sandra Bosman

sandra.bosman@jireh.school.nz

021 428 233

Timeline

Counselling Student

Laidlaw College
02.2022 - Current

Senior Hairstylist

Rodney Wayne
11.2017 - 01.2022

Bachelor of Counselling -

Laidlaw College

Hairdressing Diploma

Premier Hairdressing

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Magdalena Lourens