Summary
Overview
Work History
Education
Skills
References
Timeline
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Magdalena Lourens

Summary

A compassionate and dedicated individual who strongly desires to support clients in their journey towards improved overall well-being. Known for a collaborative approach and excellent communication skills, excels in building strong relationships with clients, families/whānau, and other professionals. Committed to delivering comprehensive support and care, adapting to meet each client's unique needs. Continuously seeks opportunities for professional growth and actively engages in hands-on learning to expand knowledge. Proven ability to foster positive and supportive environments utilizes active listening and problem-solving skills to create a caring and friendly atmosphere. Passionate about developing meaningful relationships, highly accomplished in building connections that make a difference.

Overview

7
7
years of professional experience

Work History

Student Counsellor

Jireh Christian School
02.2023 - 12.2024


  • Establishing trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
  • Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
  • Conducted thorough assessment to identify clients' needs to provide appropriate therapeutic interventions.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Adapted counselling techniques to best suit individual needs of each client.
  • Designed culturally sensitive interventions tailored to each client's background and experiences.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Assisted clients in exploring feelings and understanding behaviours.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Supporting clients in development of healthy coping strategies.
  • Advocated for clients' needs.
  • Enhanced family dynamics by providing support, sharing knowledge and resources.
  • Determined clients' risk of self-harm or other dangerous behaviours.
  • Guided clients in effective techniques integrated from Person Centred Therapy (PCT), Narrative Therapy and Play therapy.
  • Maintained accurate documentation of client interactions, assessments and progress notes for effective case management. Ensuring all documentation were kept securely and confidentially.
  • Contributing to a supportive work environment by sharing knowledge and resources with peers and other professionals.
  • Working collaboratively with whānau and teachers for holistic care, ensuring alignment of treatment goals.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Liaison with School Principal, Learning Support Coordinator and Counselling Manager as appropriate and needed to involve outside agencies.



Counselling Intern

Vision West
02.2024 - 07.2024
  • Accepted self referrals from students, staff and whānau.
  • Establishing trusting therapeutic alliances with clients
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique experiences and challenges.
  • Met with clients and when appropriate their families/whānau and other staff who work with them.
  • Fostered supportive environment.
  • Implemented and developed core counselling programs to meet each clients' individual needs.
  • Assisted clients in setting of personal goals and strategies for achieving them.
  • Adapted counselling techniques to best suit individual needs of each client.
  • Supported clients dealing with mental health and emotional needs.
  • Maintained detailed client records to track progress and adjust treatment plans as necessary.
  • Contributing to a supportive work environment by sharing knowledge and resources with peers and other professionals.
  • Working collaboratively with whānau and teachers for holistic care, ensuring alignment of treatment goals.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Liaise with Learning Support Coordinator and Counselling Manager as appropriate and needed to involve outside agencies.

Senior Hairstylist

Rodney Wayne
11.2017 - 01.2022
  • Worked as a Senior Hairstylist as well as a second in charge Floor Manager.
  • Met with new clients and provided successful hair consultations detailing expectations for colour, style and cut.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Suggested styles and treatments based on clients' needs and appearances.
  • Kept notes listing preferences and services provided to client for quick reference.
  • Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
  • Handled cash and credit card payments with consistent accuracy.
  • Increased sales by providing exceptional service and maintaining a positive and energetic attitude.

Education

Bachelor of Counselling - Counselling

Laidlaw College
Auckland

No Degree - Hairdressing Diploma

Premier Hairdressing
Auckland

Skills

  • Children and Adolescent Counselling
  • Building Therapeutic Relationships
  • Client-Focused Care
  • Client Information Management
  • Supporting personal needs
  • Strong Listening Abilities
  • Empathetic Understanding
  • Positive Interpersonal Skills
  • Interpersonal Engagement Skills
  • Dependable Professional
  • Highly collaborative for working in team
  • Excellent organisation and time management
  • Proficient in Computer Applications

References

Available on Request

Timeline

Counselling Intern

Vision West
02.2024 - 07.2024

Student Counsellor

Jireh Christian School
02.2023 - 12.2024

Senior Hairstylist

Rodney Wayne
11.2017 - 01.2022

Bachelor of Counselling - Counselling

Laidlaw College

No Degree - Hairdressing Diploma

Premier Hairdressing

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Magdalena Lourens