Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Magdalena Mostafa

Summary

I am a well-organized, proactive, and quick-learner Argentinian girl with an English study visa in Queenstown (Otago), looking for a part-time job in hospitality with the possibility of staying in New Zealand for a long time and working full-time later

Overview

8
8
years of professional experience

Work History

Restaurant Receptionist

Kassalta Hotel (Argentina)
10.2015 - 01.2018
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers in keeping the dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Organised, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
  • Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.

Kitchen Hand

National University Of The Litoral's Restaurant
04.2010 - 02.2015
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Transported food items from storage areas to the kitchen for preparation.
  • Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximise productivity and safety.
  • I followed recipes and chef instructions to prepare food correctly.
  • labelled and stored all food items correctly and checked expiration dates routinely.
  • Cleaned and maintained work areas, equipment, and utensils.
  • Washed, peeled, and cut various foods, such as fruits and vegetables, to prepare them for cooking or serving.
  • Maintained composure and work quality while under stress.
  • Prepared sandwiches, salads, and other specialty items according to customer specifications.

Education

National University of The Litoral
Esperanza, Santa Fe, Argentina
01.2018

Skills

  • Customer Loyalty
  • Special Dietary Requirements
  • Greeting and Escorting Guests
  • Customer Preferences
  • Hospitality and Accommodation
  • Restocking Items

Languages

English
Professional Working
Spanish
Native or Bilingual
Portuguese
Full Professional

Timeline

Restaurant Receptionist

Kassalta Hotel (Argentina)
10.2015 - 01.2018

Kitchen Hand

National University Of The Litoral's Restaurant
04.2010 - 02.2015

National University of The Litoral

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Maria Magdalena Mostafa