Maggie Zhang
Henderson,AUK
Summary
Detail-oriented Master of Professional Accounting candidate at University of Auckland (expected in December 2026) equipped with a Bachelor of Economics in Statistics and a New Zealand Certificate in Pharmacy Technician. Offers over five years of finance-adjacent and healthcare administration experience, with expertise in payment processing, account management, and regulatory compliance. Seeking to leverage skills in Auckland Council's Finance Graduate Programme.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Premier Healthcare Group Limited
Massey, Auckland
07.2022 - 09.2024
- Coordinated appointments and scheduling to optimize office operations, responded to incoming calls and emails, and resolved patient inquiries.
- Ensured accurate patient registration by updating demographic and medical information within practice management system.
- Verified insurance coverage and collected co-payments.
- Processed patient payments and invoices, managed accounts receivable by updating outstanding balances and supporting payment collection.
- Managed incoming correspondence, medical records, scanning, filing, and administrative documentation.
- Liaised with specialists, pharmacists and laboratories regarding patient information and referrals coordination.
Pharmacy Technician
Health New Lynn 7 Day Pharmacy
New Lynn, Auckland
04.2021 - 06.2022
- Assisted pharmacists in dispensing process by performing dosage calculations, generating labels, counting medicines, compounding, filing prescriptions, and consulting patients on medication usage and side effects.
- Prepared and checked medication blister packs.
- Advised customers on over-the-counter medicines and health products.
- Managed inventory by stocktakes, placing, receiving and checking purchase orders, replenishing stock, monitoring expiry dates, maintaining correct storage facilities.
- Processed customer sales payments, issued receipts, and prepared end-of-day cash and EFTPOS summaries to ensure accurate financial reporting.
Pharmacy Assistant
Pharmville Queen Street Pharmacy
Auckland CBD, Auckland
08.2019 - 12.2019
- Provided advice and responded to customer enquiries regarding over-the-counter (OTC) medicines and general health-related needs.
- Assisted pharmacist with inventory management, including stock checks, placing orders, receiving deliveries, and replenishing shelves.
- Handled customer transactions at point of sale with accuracy.
Pharmacy Intern
Symonds Street Medical Centre Pharmacy
Auckland CBD, Auckland
08.2019 - 12.2019
- Assisted pharmacists in preparing and dispensing medications to patients.
- Delivered counselling on prescription and over-the-counter medications under pharmacist supervision.
- Managed inventory by organizing stock and ensuring product availability.
Personal Banking Advisor
China Construction Bank
, Beijing, China
12.2016 - 01.2018
- Advised customers on suitable banking products and services by assessing financial needs, resulting in tailored recommendations for savings accounts, term deposits, wealth management products, mutual funds, and insurance solutions.
- Assisted customers with account opening and electronic banking services while addressing domestic and international transactions and inquiries.
- Achieved individual sales and customer service targets in compliance with banking policies.
- Maintained accurate customer records and up-to-date knowledge of banking products and regulations.
Senior Bank Teller
China Construction Bank
, Beijing, China
08.2012 - 11.2016
- Processed daily banking services, including account opening, cash deposits, withdrawals, domestic and international transfers, foreign exchange, debit and credit card loss reporting and replacement with a high level of accuracy.
- Verified customer identity and documentation in accordance with bank policies and regulatory requirements.
- Managed branch vault, maintaining accurate records of cash holdings and controlled security items to support secure operations.
- Monitored and coordinated cash allocation across teller counters and ATMs to ensure adequate cash availability and support efficient branch operations.
- Performed end-of-day reconciliation of teller cash balances, accurately balancing transactions and promptly resolving discrepancies while ensuring compliance with internal control procedures.
- Issued bank statements while maintaining strict confidentiality of customer financial information.
Education
Master of Professional Accounting - Accounting
University of Auckland
Auckland, NZ12-2026
Certificate of Pharmacy Technician - Pharmacy
Kauri Academy
Auckland, NZ12-2019
Bachelor of Economics - Statistics
Beijing University of Technology
Beijing, China07-2012
Skills
- Payment processing
- Cash handling and reconciliation
- Customer service
- Inventory control
- Internal controls
- Financial statement preparation
- Cost accounting
- Data analysis
Timeline
Medical Receptionist
Premier Healthcare Group Limited
07.2022 - 09.2024
Pharmacy Technician
Health New Lynn 7 Day Pharmacy
04.2021 - 06.2022
Pharmacy Assistant
Pharmville Queen Street Pharmacy
08.2019 - 12.2019
Pharmacy Intern
Symonds Street Medical Centre Pharmacy
08.2019 - 12.2019
Personal Banking Advisor
China Construction Bank
12.2016 - 01.2018
Senior Bank Teller
China Construction Bank
08.2012 - 11.2016
Master of Professional Accounting - Accounting
University of Auckland
Certificate of Pharmacy Technician - Pharmacy
Kauri Academy
Bachelor of Economics - Statistics
Beijing University of Technology