Magi Thomas
Christchurch,Wigram
Summary
Team-oriented and methodical Technical Assistant with strong attention to detail and good multitasking skills. Provide expert technical and procedural guidance to team to enhance productivity and increase work accuracy. Proficient in Microsoft Office.
Overview
3
3
years of professional experience
Work History
Technical Assistant
CUSAT
01.2020 - 01.2023
- Gathered, organized and distributed technical documentation.
- Provided technical guidance and support to team members.
- Updated supervisor on status of projects.
- Performed minor maintenance and repair on malfunctioning computer equipment.
- Troubleshot malfunctioning hardware and software deployments to support nonstop operations.
- Liaised with customers, communicating and resolving problems and concerns.
- Prepared technical presentations and other materials for advisory meetings.
- Maintained knowledge support base regarding equipment warranties and repair needs.
- Researched common technology performance issues to assist with diagnoses.
- Implemented system upgrades to help mitigate vulnerabilities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed wide-ranging administrative, financial and service-related functions.
- Drafted common document templates to reduce time spent creating documents from scratch.
Education
Master of Technology - Atmospheric Sciences And Meteorology
CUSAT
INDIA05.2019
Bachelor of Technology - Civil Engineering
CUSAT
INDIA05.2016
Skills
- Customer or Student Assistance
- Research Abilities
- Administrative Skills
- Mail Handling
- Administrative Support
- Mail Management
- Project Planning
- Bookkeeping
- Sorting and Labeling
- Report Writing
- Spreadsheet Management
- Professional and Mature
- Strong Problem Solver
- Document Processing
- Logistics Understanding
- Equipment Management
Timeline
Technical Assistant
CUSAT
01.2020 - 01.2023
Master of Technology - Atmospheric Sciences And Meteorology
CUSAT
Bachelor of Technology - Civil Engineering
CUSAT
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