Mahafuza Akhter
Avondale,Auckland
Summary
Dynamic Crew Trainer at McDonald's UK with proven expertise in team leadership and sales. Successfully developed innovative training methods, enhancing crew performance and fostering a collaborative environment. Committed to maintaining restaurant standards and ensuring safe food handling practices, contributing to operational excellence and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Trainer
macdonald uk
Luton, Bedfordshire, London
12.2013 - 07.2017
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Organized team building activities to foster a positive work environment among crew members.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Ensured that all safety protocols were followed during training sessions.
- Demonstrated proper use of equipment, ensuring safety and efficiency.
Education
BBA - Accounting
East West University
Dhaka03-2013
Skills
- Team leadership and supervision
- Processing payments
- Sales expertise
- Reliability and punctuality
- Restaurant standards
- Food preparation
- Safe food handling
Languages
English
Professional
bangla
Native/ Bilingual
Accomplishments
- Employee of the month
- Employee of the year
References
References available upon request.
Timeline
Crew Trainer
macdonald uk
12.2013 - 07.2017
BBA - Accounting
East West University
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