Mahdieh Heidariani
Auckland,AUK
Summary
An organized and detail-oriented Sales Expert with over 8 years of experience in the travel and tourism industry. Skilled in customer relationship management (CRM), proficient in Microsoft Office Suite, and experienced in handling diverse administrative tasks. Currently holding a New Zealand work permit and seeking opportunities to contribute my expertise to a dynamic team.
Overview
11
11
years of professional experience
Work History
Receptionist
Just cuts
Westgate
11.2023 - 12.2023
- Managed appointments and bookings for clients.• Provided customer service and retail assistance.• Maintained cleanliness and organization of the reception area.
Tours Sales Expert
Eligasht
Argentina Square, Tehran
12.2014 - 12.2022
- Booked hotels and flights for international travelers.• Processed visa applications and travel insurance for clients.• Coordinated all aspects of bookings, ensuring seamless travel experiences.• Conducted monthly sales reporting and analysis.• Proactively improved sales skills and product knowledge.
Receptionist
Mash’had Hotel
Taleqani Street, Tehran
10.2012 - 11.2014
- Handled customer orders and provided support for restaurant services.
Education
Bachelor of Arts - Teaching English As A Second Language
Islamic Azad University of Rud-e-Hen
Tehran09-2012
Some College (No Degree) - Ticketing And Gabriel Reservation
Ticketing And Reservation Certificate
Iran AirSkills
- Microsoft Office (Word, Excel, PowerPoint) Customer Relationship Management (CRM) Sales and Client Coordination Travel Booking and Visa Processing Customer Service Email and Appointment Management Research and Data Entry
Timeline
Receptionist
Just cuts
11.2023 - 12.2023
Tours Sales Expert
Eligasht
12.2014 - 12.2022
Receptionist
Mash’had Hotel
10.2012 - 11.2014
Bachelor of Arts - Teaching English As A Second Language
Islamic Azad University of Rud-e-Hen
Some College (No Degree) - Ticketing And Gabriel Reservation
Ticketing And Reservation Certificate