Customer service
Focal Point
- Customer service
- Cash handling
- Food preparation
- Barista
- Training new employees
- Cleaning work space
- Cleaning theatres
- Stock take
Maheen Uddin
Hastings
Summary
I’m a friendly and reliable hospitality worker with experience in both front of house and kitchen roles. I’ve worked as a waitress, barista, prep chef, and helped with stock and inventory, so I understand how things run behind the scenes as well as on the floor.
I’m comfortable in busy environments, handling orders, running food and drinks, and making sure customers feel looked after. I work well with others, communicate easily with kitchen and bar staff, and stay calm when things get hectic.
I present myself well, learn quickly, and take pride in giving good service and creating a welcoming atmosphere for customers.
Work History
FOH/ prep chef
Asian diner
- Customer service
- Stock take
- Open and closings
- Maintained cleanliness and organization of prep area to ensure efficient workflow.
- Assisted chefs in assembling dishes according to restaurant recipes and standards.
- Chopped, diced, and sliced vegetables while adhering to food safety guidelines.
- Collaborated with team members to ensure timely preparation of menu items.
Cafe assistant
Mary Doyle
- Barista
- Kitchen hand (production cooking, service)
- Stock take
- Bar work
- Function set ups
- Tending to elderly
- Waitressing
- (Acting manager when needed)
- Prepared and served beverages according to standard recipes.
- Maintained cleanliness and organization of cafe workspace and equipment.
- Operated cash register, processed transactions, and handled payments accurately.
- Assisted with training new staff members on store procedures and protocols.
- Assisted in training new staff members on proper cash handling procedures and use of POS system.
- Prepared ingredients following recipes and safety standards.
- Assisted chefs in assembling dishes for service.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
Paramount Cleaning
- Cleaning classrooms
- Window wiping
- Rubbish
- Cleaning work spaces
Vege Shop
- Ice Cream preparation
- Stacking shelves
- Stock take
Kas care
- After school care
- Meal preparation
- Entertaining various age groups
- Making up games on the spot
Education
NCEA Level 1,2,3 -
Level 2,3 - cookery
EIT- Eastern Institute of Technology
Skills
- Cash handling
- Customer service
- Team collaboration
- Kitchen organization
- Employee training
- Attention to detail
- Work ethic
- Inventory management
- Adaptability in fast-paced environments
- Meal preparation
- Knife skills
- Coffee machinery
References
- Dan Marseglia, +64 21 145 6031
- Graham, +64 21 038 8601
Volunteer Experience
- Loading Ramp, Cleaning dishes
- Paramount Cleaning, Cleaning classrooms, Window wiping, Rubbish, Cleaning work spaces
- Vege Shop, Ice Cream preparation, Stacking shelves, Stock take
- Kas Care, After school care, Meal preparation, Entertaining various age groups, Making up games on the spot
Personal Information
Age: 20
Timeline
Customer service
Focal Point
FOH/ prep chef
Asian diner
Cafe assistant
Mary Doyle
Paramount Cleaning
Vege Shop
Kas care
NCEA Level 1,2,3 -
Level 2,3 - cookery
EIT- Eastern Institute of Technology