Mahesh Dolare
Bangalore ,Karnataka
Summary
Versatile professional with 5 years and 10 months of experience in playing various roles and currently serving as Senior Process Executive (Banking Sector Fraud Prevention). Excellence in monitoring automated fraud screening application. Proficient in performing manual fraud review in order to detect fraudulent transactions.Accomplished academic foundation with Master of Business Administration (MBA) and Bachelor of Business Administration (BBA). Articulate communicator with outstanding analytical abilities, problem-solving, decision-making and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Senior Process Executive
Infosys BPM Limited
Bangalore
01.2023 - 04.2025
- Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate.
- Monitoring automated fraud screening application.
- Communicate effectively with the team.
- Investigate anomalies in underwriting that could potentially include fraud.
- Write reports and document evidence, findings and recommendations.
- Perform manual fraud review in order to detect fraudulent transactions.
- Independently problem solve that requires in-depth investigation/research.
- Conduct extensive research to validate purchases.
Corporate Travel Consultant
BCD Travel Pvt Ltd India
Bangalore
12.2021 - 01.2023
- The Corporate Travel Consultant is responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).
- The travel consultant is the primary point of contact for the customers and provides active travel consultation towards the business customers, including providing travel details and up-selling related product.
- Essential Duties and Responsibilities: Handling incoming requests
- Uses the BCD travel tools and systems to complete requests
- Search and confirm travel reservations for the customer
- Understands and accurately applies client travel policy and requirements to each interaction
- Provide general travel advice to travelers
Customer Care Executive
Teleperformance India
05.2020 - 11.2021
- Review website ad creative videos for content quality based on content guidelines.
- Thoroughly check content with quality and accuracy, and taking appropriate actions as per company policy and guidelines.
- Analyzing data and evaluating trends and patterns.
- Recommend generic pattern to translate into policy rules and guidelines.
- Preparing and maintaining work documents, any other documents.
Sales Executive
Pulgar Textiles
Solapur
06.2018 - 06.2019
- Worked as sales executive from June 2018 to June 2019.
- Building business by identifying and selling prospects, maintaining relationships with clients.
- Identified product improvement or new product by remaining on current industry trends, market activities.
- Researching and analyzing sales options.
- Selling products by establishing contact and developing relationships with prospects, recommending solutions.
Education
MBA - undefined
Vikhe Patil's PCMRD
Pune01.2018
BBA - undefined
Hirachand Nemchand College of Commerce
Solapur01.2016
12th HSC - Commerce
P.S English Medium Junior College
Solapur02.2013
10th SSC -
V.U. Tadwalkar Trust
Solapur03.2011
Skills
- Self-motivated and hardworking Disciplined, committed & punctual
- Result oriented & willing to learn continuously
Languages
English
Hindi
Marathi
Timeline
Senior Process Executive
Infosys BPM Limited
01.2023 - 04.2025
Corporate Travel Consultant
BCD Travel Pvt Ltd India
12.2021 - 01.2023
Customer Care Executive
Teleperformance India
05.2020 - 11.2021
Sales Executive
Pulgar Textiles
06.2018 - 06.2019
MBA - undefined
Vikhe Patil's PCMRD
BBA - undefined
Hirachand Nemchand College of Commerce
12th HSC - Commerce
P.S English Medium Junior College
10th SSC -
V.U. Tadwalkar Trust