Mahesh Kumar
Hamilton,Hillcrest
Summary
Driven by a strong work ethic and exceptional communication skills, I enhanced customer satisfaction and boosted sales performance at HDFC BANK Ltd.-INDIA. Skilled in machinery operation and meticulous attention to detail, I have a proven track record of achieving and surpassing goals through innovative strategies and fostering strong relationships.
Overview
9
9
years of professional experience
Work History
Machine Operator
ES Plastics
03.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Responsible of built pallet labelling and product quality and quaintly checking
Deputy Manager
AXIS BANK Ltd.-INDIA
08.2022 - 01.2024
- Responsible Business promotion farmer based banking product
- Responsible for sourcing business from existing customers like FD RD and other loan service & cross sell
- Responsible of achieving CASA(current &saving account)
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
Assistant Manager
Yes Bank Ltd. India
07.2021 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Officer
HDFC BANK Ltd.-INDIA
12.2017 - 07.2021
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Prepared sales reports with informative graphs and charts to outline key data.
Sales Officer
Bharat Polymers
04.2015 - 10.2017
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
Education
Bachelor of Arts - Education
Kurukshetra University Kurukshetra
Haryana India10.2011
Master of Science - Mass Communication
Kurukshetra University Kurukshetra
Haryana India03.2008
Bachelor of Arts - Arts
Kurukshetra University Kurukshetra
Haryana India03.2008
Skills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
Timeline
Machine Operator
ES Plastics
03.2024 - Current
Deputy Manager
AXIS BANK Ltd.-INDIA
08.2022 - 01.2024
Assistant Manager
Yes Bank Ltd. India
07.2021 - 08.2022
Sales Officer
HDFC BANK Ltd.-INDIA
12.2017 - 07.2021
Sales Officer
Bharat Polymers
04.2015 - 10.2017
Bachelor of Arts - Education
Kurukshetra University Kurukshetra
Master of Science - Mass Communication
Kurukshetra University Kurukshetra
Bachelor of Arts - Arts
Kurukshetra University Kurukshetra
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