MAHEZABEEN SHABINA BANO
Otahuhu
Summary
I possess strong time management skills, allowing me to effectively prioritize tasks and meet deadlines efficiently. Additionally, my flexibility enables me to adapt to changing situations and demands, ensuring that I can respond proactively to new challenges."I always strive to give my very best in whatever work I do."
Overview
11
11
years of professional experience
Work History
MENTAL HEATH ADDICTION SUPPORT WORKER
Raukura Hauora O Taninui
05.2024 - 07.2024
- Provided emotional support to clients during difficult times or crisis situations
- Provided compassionate care and support to individuals with physical disabilities, mental health issues and learning difficulties
- Utilised effective communication strategies to build relationships with clients
- Monitored changes in client's physical or psychological condition and reported any concerns promptly
- Maintained accurate records of client progress including observations, assessments and reviews
- Developed individual case plan with goals, objectives, and activities to meet client needs
- Carried out risk assessments to ensure the safety of clients at all times
- Liaised with family members regarding the care needs of their loved ones
- Encouraged client independence through goal setting and problem solving techniques
BEAUTY ADVISOR
Farmers
10.2022 - 01.2023
- Developed loyal and ever-growing customer base with consistent delivery of top-notch service and beauty advice
- Pursued client interactions and sales, immediately engaging with interested customers
- Uphold sampling policies and procedures to promote products and control costs
- Utilized strong communication skills to establish rapport with clients while discussing their beauty needs and desires
- Participated in ongoing training sessions to stay current on industry trends, new products, and emerging makeup techniques
- Resolved any customer complaints diplomatically to maintain long-term relationships and uphold store reputation for quality service
- Monitored expiration dates on products to ensure freshness and safety for client use
- Demonstrated proper usage of various beauty tools such as brushes, sponges, and eyelash curlers for optimal product application
CREW MEMBER
Mc Donalds
04.2019 - 10.2021
- Cleaned, swept, and mopped food preparation and FOH areas
- Kept wait times low through fast order taking and payment processing
- Personalized guest experiences, going extra mile to satisfy customer needs
- Addressed customers with friendly greetings and conversations
- Uphold high professional standards to achieve performance targets
- Worked closely with managers and fellow crew members to prepare orders
- Cross-trained in multiple positions to assist during busy periods
- Filled up stations with cutlery, sauces and napkins
- Supported various counter stations based on demand
- Operated kitchen equipment in line with safety standards
- Assisted guests to select menu choices, review club cards and participate in add-on sales
- Displayed proper image to customers and adhered to company dress code and uniform standards
- Prepared hot, fresh food to meet brand standards
- Prioritized and completed time-critical tasks
- Maintained high cleanliness and adhered to health code standards
- Delivered timely service and performed sanitation tasks
- Prepared foods to menu standards, safety policies and company procedures
- Promoted positive workplace culture by treating coworkers respectfully and professionally at all times
- Presented order within [Number]-minute time frame
- Prepared food items according to established recipes and procedures
- Provided excellent customer service by addressing inquiries and resolving complaints promptly
PACKAGING
Gopala
10.2013 - 02.2014
- Verified documentation and packaging materials to reduce packaging errors
- Adhered to packing and packaging guidelines
- Prepared shipments by packaging and securing finished items
- Inspected and removed defective products and packaging material
- Controlled warehouse order selection, packaging and truck loading
- Prepared for upcoming packaging needs by pre-assembling containers
- Supported quality control efforts, inspecting products and packaging materials
- Satisfied customers by accurately documenting, preparing and packaging orders
- Examined work orders for special instructions and proper packaging components
Education
NZ CERTIFICATE IN HEALTH AND WELLBEING LEVEL 4 - HEALTHCARE
Future Skills
08.2024
CERTIFICATION IN BEAUTY -
Bella Beauty
11.2021
Skills
- Service Consultations
- Customer Service
- Relationship Building
- Appointment scheduling
- Hygiene standards
- Problem-solving abilities
- Client relationship building
- Organizational skills
- Flexibility and Adaptability
- Organization
- Multitasking
- Confidentiality and privacy
References
References available upon request
Timeline
MENTAL HEATH ADDICTION SUPPORT WORKER
Raukura Hauora O Taninui
05.2024 - 07.2024
BEAUTY ADVISOR
Farmers
10.2022 - 01.2023
CREW MEMBER
Mc Donalds
04.2019 - 10.2021
PACKAGING
Gopala
10.2013 - 02.2014
CERTIFICATION IN BEAUTY -
Bella Beauty
NZ CERTIFICATE IN HEALTH AND WELLBEING LEVEL 4 - HEALTHCARE
Future Skills
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