Experienced behavioral health and disability support professional with a strong record in case documentation, crisis intervention, and privacy compliance. Known for calm client support, cultural responsiveness, and clear collaboration with multidisciplinary teams.
Overview
5
5
Languages
11
11
years of professional experience
Work History
Peer Support Specialist
Pathways
Christchurch, CAN
02.2024 - Current
Modeled healthy coping skills for clients during behavioral health and crisis situations to enhance their resilience and emotional regulation.
Advocated for client needs with pathways staff and treatment teams to ensure comprehensive support and individualized care plans.
Listened actively and responded with empathy during client interactions.
Documented client interactions in pathways records and case notes to ensure accurate tracking of client progress.
Maintained confidentiality of all client communications under pathways privacy and care standards.
Disability Support Worker
St John of God Hauora Trust
Christchurch, CAN
06.2017 - 02.2024
Supported tangata whaiora with personal care and daily living routines at St John of God Hauora Trust.
Provided emotional support to individuals with physical or mental disabilities.
Assisted residents with mobility transfers and safe movement across service areas.
Administered prescribed medication according to care plans and trust procedures.
Monitored client progress and communicated behavior or health condition changes to the supervisor for timely intervention.
Observed behavior changes and reported concerns to nursing and multidisciplinary teams.
Supported development of self-care skills, including personal hygiene practices.
Addressed challenging behaviors using effective strategies to promote positive interactions. using positive reinforcement techniques.
Maintained safe, respectful environments aligned with St John of God Hauora Trust's values.
Used assessment skills to identify required client care and daily function support.
Rehabilitation Assistant
St John of God Hauora Trust
Christchurch, CAN
01.2021 - 07.2022
Organized rehabilitation programs, monitored progress, and adjusted plans.
Assisted patients with mobility, transfers, and daily living activities.
Monitored wellbeing and reported changes to clinical staff promptly.
Maintained safe, respectful, and culturally responsive patient care practices.
Worked closely with other healthcare professionals to coordinate care for patients.
Educated family members about the patient's condition and recommended strategies for providing support at home.
Collaborated with multidisciplinary teams including social workers, occupational therapists and speech-language pathologists regarding client care.
Health Care Assistant
Senate Nursing Agency
Christchurch, CAN
03.2017 - 06.2019
Provided personal care support for agency patients across residential and home settings.
Supported meal service, hydration, and feeding assistance during daily care routines.
Documented care activities, observations, and incident reports for agency records.
Caregiver
West Harbour Gardens
West Harbour
03.2016 - 03.2017
Supported resident mobility using walkers, wheelchairs, and safe transfer techniques
Monitored resident comfort and reported changes to nursing staff promptly
Provided companionship and emotional support during daily West Harbour Gardens routines
Followed care plans and documented resident needs accurately for shift handoffs
Uphold client rights by ensuring privacy and confidentiality of personal information in all interactions.