Summary
Overview
Work History
Education
Skills
Timeline
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Mahlon Tugu

Auckland,AUK

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help the team achieve company goals.

Overview

1
1
year of professional experience

Work History

Floor Person

Ponsoby Social Club
02.2023 - 02.2024
  • Demonstrated adaptability by quickly responding to various floor tasks as required during peak times or staff shortages.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance on floor queries.
  • Maintained a clean and safe retail environment with diligent attention to detail in cleaning and restocking tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Successfully resolved customer complaints or concerns by taking appropriate actions, escalating issues when necessary, and prioritizing customer satisfaction.
  • Coordinated with other floor staff members to ensure smooth transitions between shifts and seamless coverage of club responsibilities.

Education

Bachelor of Science - Psychology

Auckland University of Technology
Auckland, NZ
11.2025

Skills

  • Engaging with Diverse Customers
  • Cleanliness and hygiene
  • Service Contracts
  • Staff Support
  • Decision-Making
  • Creative Thinking
  • Customer Assistance
  • Store Cleaning
  • Strong Communication and Interpersonal Skills
  • Team Cooperation

Timeline

Floor Person

Ponsoby Social Club
02.2023 - 02.2024

Bachelor of Science - Psychology

Auckland University of Technology

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Mahlon Tugu