Mahlon Tugu
Auckland,AUK
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help the team achieve company goals.
Overview
1
1
year of professional experience
Work History
Floor Person
Ponsoby Social Club
02.2023 - 02.2024
- Demonstrated adaptability by quickly responding to various floor tasks as required during peak times or staff shortages.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance on floor queries.
- Maintained a clean and safe retail environment with diligent attention to detail in cleaning and restocking tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Delegated tasks to employees to enhance productivity and workflow.
- Successfully resolved customer complaints or concerns by taking appropriate actions, escalating issues when necessary, and prioritizing customer satisfaction.
- Coordinated with other floor staff members to ensure smooth transitions between shifts and seamless coverage of club responsibilities.
Education
Bachelor of Science - Psychology
Auckland University of Technology
Auckland, NZ11.2025
Skills
- Engaging with Diverse Customers
- Cleanliness and hygiene
- Service Contracts
- Staff Support
- Decision-Making
- Creative Thinking
- Customer Assistance
- Store Cleaning
- Strong Communication and Interpersonal Skills
- Team Cooperation
Timeline
Floor Person
Ponsoby Social Club
02.2023 - 02.2024
Bachelor of Science - Psychology
Auckland University of Technology
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