Mai Honda
Auckland,Hillpark
Summary
I am friendly and caring with background in customer service.I am reliable and punctual with willingness to learn new things.
I believe my Japanese customer service experience can contribute to your team.
Overview
5
5
years of professional experience
Work History
Receptionist
Relark
Kanagawa,Japan
07.2023 - 01.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Factory Worker(night Shift)
Onix Japan
Tochigi,Japan
10.2022 - 01.2023
- Used equipment properly to avoid workplace hazards or injuries.
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Weighed and measured items to prevent waste and meet quality standards.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
Restaurant Staff Member
Flying Garden
Tochigi,Japan
05.2019 - 01.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, ensuring a comfortable environment for patrons.
- Assisted in menu development, offering input on popular items and potential improvements.
- Collaborated with kitchen staff to ensure timely delivery of food orders to guests.
Education
Health Information Management
International University of Health And Welfare
Tochigi,Japan03.2023
Skills
- Time management
- Team work
- Punctual
- Patience
- Quick to learn
- Active listener
- Positive attitude
Timeline
Receptionist
Relark
07.2023 - 01.2024
Factory Worker(night Shift)
Onix Japan
10.2022 - 01.2023
Restaurant Staff Member
Flying Garden
05.2019 - 01.2020
Health Information Management
International University of Health And Welfare