Maia Hutchings
Rotorua
Summary
I am a 19 year-old female living in here Rotorua. I am an enthusiastic and outgoing individual. I am passionate about a range of subjects but like to focus my entire energy into doing my work correctly and effectively. I am able to work well independently and cohesively.
I am trustworthy, compassionate and a fast learner. I thrive on a challenge and enjoy up-skilling at every available opportunity. I am seeking stable, full-time work and can commit to these hours without restraint.
I have worked in a plethora of industries but am yet to find my ‘niche’. I have skills that are transferable across a range of career paths and my ability to adapt to the environment I am in is another skill I hold.
I always love new experiences as well as opportunities to grow more in my career path an as a young adult.
Overview
7
7
years of professional experience
Work History
Park Operator
Velocity Valley , Simon Short
02.2024 - Current
- Conducted routine equipment inspections, ensuring timely repairs or replacements when necessary.
- Provided assistance in planning seasonal events such as holiday celebrations or summer camps, attracting families from surrounding communities.
- Keeping all rides in shape, maintenance of the park
- Weed eating, cutting flax’s, weed spraying, weeding gardens, leaf blowing
- Ensuring all customers feel welcomed and safe at all rides
- Collaborated with local organizations to create community events that attracted more visitors to the park.
- Ensured visitor safety by enforcing park regulations and monitoring activities on park grounds.
- Worked controls, buttons and switches to safely operate rides.
- Stayed organized and aware of schedules to execute successfully booked events.
- Remained alert and aware of safety regulations while operating rides.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Receptionist / Dental Assistant
Tracey Bourke
07.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted with onboarding new clients and securing paperwork completion.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Retail / customer service
Lakes Care Pharmacy
02.2023 - 07.2023
- Retail / customer service in a busy urgent care pharmacy
- Working as part of a tight knit team
- Building a rapport and engaging with a variety of different customers
- Problem solving
- Cleaning and maintaining the overall presence of the shop
- Working alongside pharmacists – being the front face to the customer and ensuring customers get the right advice – checking with the pharmacist and knowing when to ask for their support
- Being a positive team member, willing to support the team and ensure customers feel supported and welcome to the pharmacy
- Improved customer satisfaction by providing exceptional service and timely assistance on the sales floor.
- Contributed to a high level of customer service by quickly addressing questions or concerns from patients regarding their coverage or denials.
Manufacturing, Shop Assistant,sales Person
NZ Soap and Candle - James Thrupp
01.2018 - 12.2022
- Picking and packing orders
- Customer service (in person and phone)
- Computer skills
- Working as a part of a small business
- Stocking shelves / displays
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
- Adapted quickly to new product lines and promotions, consistently providing up-to-date information to customers.
Front Counter Crew Member, Food Preparation
Pizza Hut
05.2022 - 08.2022
- Customer service (in person and phone)
- Food prep
- Food hygiene
- Time management
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Prepared customized orders efficiently while paying close attention to detail, resulting in satisfied customers.
- Processed cash and card transactions accurately, maintaining financial integrity within the establishment.
Private Live In Nanny
Family Member
01.2021 - 08.2021
- Looking after a 6mth old baby
- Housework
- Clear communication with mother
- Time management
- Flexibility
- This role was a big responsibility and helped me mature and strengthen my work ethic
- Prepared nutritious meals and snacks, adhering to dietary restrictions or preferences as needed.
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
- Monitored children's play activities to verify safety.
Education
Western Heights High School
Rotorua, BOPSkills
- Office Administration
- Cleaning and sanitation
- Safety awareness
- Grounds Maintenance
- Positive Attitude
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Customer Assistance
- Attention to Detail
- Multitasking
- Reliability
- Team Collaboration
- Flexibility
- Cash Handling
- Self Motivation
- Adaptability
- POS Systems
Personal Information
- Age: 18
- Gender: female
References
- Debbie Ryan, Staff Manager, Lakes Care Pharmacy, 0277147484
- James Thrupp, Owner/Manager, NZ Soap and Candle, 0223692589
- Abby Ruther, (Nanny position), 0278461295
- Simon Short, Owner/ General Manager , Valley Valley, 073574747
Timeline
Park Operator
Velocity Valley , Simon Short
02.2024 - Current
Receptionist / Dental Assistant
Tracey Bourke
07.2023 - 11.2023
Retail / customer service
Lakes Care Pharmacy
02.2023 - 07.2023
Front Counter Crew Member, Food Preparation
Pizza Hut
05.2022 - 08.2022
Private Live In Nanny
Family Member
01.2021 - 08.2021
Manufacturing, Shop Assistant,sales Person
NZ Soap and Candle - James Thrupp
01.2018 - 12.2022
Western Heights High School
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