Maia Rameka
Auckland,AUK
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Waitress Trainee
Family Buisness
03.2019 - 04.2021
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
Education
No Degree -
Howick College
Auckland, NZ06.2009
Skills
- Excellent Grooming Standards
- Punctuality
- Customer interaction
- Follows instructions
- Cleanliness
- Attention to Detail
Additional Information
I am currently a year 10 student at Howick College, I am studying English, Money Wise (Such as, Business & Economic Studies) and Maths. I am a very enthusiastic person who likes to communicate with other individuals and overall being around people. At the moment, I am looking for extra work experience to learn more efficient skills. I like to play Basketball, Netball, Volleyball and Touch. I have a Hospitality and Retail background where my parents have been in the industry for over 20 years and I have helped my parents during holidays and weekends.
Thank you for your time and I look forward to hearing from you.
Timeline
Waitress Trainee
Family Buisness
03.2019 - 04.2021
No Degree -
Howick College
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