Maia Tousoon
WLG,Waikanae
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
5
5
years of professional experience
Work History
Cashier
Spotless Ltd.
02.2019 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
Sandwhich Artist
Food Folk
07.2023 - 09.2023
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Monitored inventory and requisitioned low-stock items.
- Operated manual and electric appliances to peel, slice, and trim food.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
Education
High School Diploma -
Manurewa High School
Manurewa, NZ11.2020
Bachelor of Science - Psychology
Massey University
Palmerston North, NZ11.2024
Skills
- Menu Memorization
- Food Preparation
- Cooking
- Order Management
- Food Service Standards
- POS System Expertise
- Effective Multi-Tasking
- Teamwork and Collaboration
- Customer Service
- Interpersonal Communication
- Cleaning and Organization
Timeline
Sandwhich Artist
Food Folk
07.2023 - 09.2023
Cashier
Spotless Ltd.
02.2019 - 12.2021
High School Diploma -
Manurewa High School
Bachelor of Science - Psychology
Massey University
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