Maia Wynyard
Auckland
Summary
My previous job experiences have given me solid experience in customer service, staying organised, and working well under pressure. I'm confident speaking with people, handling busy shifts, and keeping things running smoothly behind the scenes, whether that’s restocking, cleaning, or staying on top of small tasks that make a big difference. These roles have taught me to be reliable, adaptable, and focused on making sure customers have a good experience. I’m ready to bring those skills into a new role and keep learning as I go.
Overview
1
1
year of professional experience
Work History
Waitress
Jesse's on the Waterfront
Mangonui, NTL
01.2025 - 02.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Service Station Attendant
Gull
Kaukapakapa, AUK
08.2024 - 09.2024
- Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
- Maintained a clean and organized service station, contributing to a safe and welcoming environment for customers.
- Conducted regular inventory checks of merchandise, minimizing stock discrepancies and ensuring availability of popular items.
- Collaborated with fellow attendants to maintain a smoothly functioning work environment.
- Removed safety hazards, soiled items, and trash from customer areas.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Monitored and maintained organized work space, confirming efficient operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Rangitoto College
Mairangi Bay, NZ10-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Hospitality service expertise
- Table setting
- Supply restocking
Timeline
Waitress
Jesse's on the Waterfront
01.2025 - 02.2025
Service Station Attendant
Gull
08.2024 - 09.2024
High School Diploma -
Rangitoto College