Motivated customer service representative, with a kind and caring nature. Looking for a role where I can excel in what I enjoy doing and provide the customer with a positive experience.
Overview
3
3
years of professional experience
Work History
Barista Course
Star Course
04.2024 - 04.2024
Maintained a clean and organized workspace for optimal productivity and safety.
Cleaned counters, machines, utensils, and seating areas.
Operated espresso machines and commercial coffee brewers to create beverages.
Elevated coffee quality and consistency using precise measurements and techniques for every order.
Mcdonalds Employee
McDonald's
09.2022 - 03.2023
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Trained newly hired employees on routine tasks and customer service.
Suggested complementary items to orders to boost sales.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Drink Maker
Swig Drinks
01.2022 - 04.2022
Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
Demonstrated adaptability by quickly learning new recipes as they were introduced or when requested by customers.
Teacher /Caregiver, Special Needs
Kauri Sue Hamilton School
06.2021 - 08.2021
Communicated well both verbally and in writing with clients, guardians and medical professionals.
Prepared meals and snacks and fed clients.
Facilitated interactions with clients through communication aids.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Completed daily reports, meal count sheets and attendance logs.
Assisted clients through seizures and while monitoring and recording seizure activity.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Promoted physical, mental and social development using classroom games and activities.
Supervised learning groups of students in classroom stations.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Education
Whangaparaoa College
Skills
Skills Development
Time Management
Dependable and Cooperative
Customer Service
Adaptability and Flexibility
Warm and Friendly
Communication
Cooperative Attitude
Customer Relations
Positive Interactions
Timeline
Barista Course
Star Course
04.2024 - 04.2024
Mcdonalds Employee
McDonald's
09.2022 - 03.2023
Drink Maker
Swig Drinks
01.2022 - 04.2022
Teacher /Caregiver, Special Needs
Kauri Sue Hamilton School
06.2021 - 08.2021
Whangaparaoa College
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