Maia Jade Cross
Napier ,NPR
Summary
I'm a really friendly and outgoing person, always organized and ready to support others. I respect everyone and know how to get things done efficiently. I'm eager to learn new things and help out wherever I can. I've spent loads of time working front of house in busy environments, which has given me great experience in handling fast-paced situations. Plus, I've spent years on the road lifting heavy stuff, so I'm pretty strong and capable when it comes to physical tasks. I have a wide variety of knowledge and skills and always have the enthusiasm to learn more. I work well with animals and have a good understanding of how to care for them. I know what they need to be happy and healthy, and I’m always willing to learn more about their care. I enjoy spending time with them and making sure they feel comfortable.
Overview
15
15
years of professional experience
Work History
Front of House Staff Member
Z Petrol Station
Waiouru , MWT
07.2023 - Current
- Replenished condiments and other dining supplies as needed throughout shift.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Described menu items to customers and suggested appealing products.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Ensured compliance with health and safety regulations within the front-of-house area.
- Managed inventory of supplies such as labels, packaging materials.
- Explained menu items, took orders and delivered food courses according to instruction.
- Stocked and maintained buffet tables to keep ample food offerings available to guests.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Roady for Vray Sound and Light Design
Steve Cross
Taihape , MWT
01.2016 - 12.2024
- Lifting staging, scaffolding, boxes, speakers etc..
- Being eyes and ears out front during the gigs or concerts
- Organising cords and other equipment
- Soundchecking equipment
- Set up sound equipment, such as microphones and speakers, in accordance with the event requirements.
- Organized cables and cords according to safety regulations.
- Employed best practices and safety protocols during equipment installations.
- Loaded and unloaded sound equipment from vehicles for transport to venues.
- Researched new products or technologies that could improve sound quality.
- Prepared sets with lighting and other equipment to meet production specifications.
- Controlled lights, sound and A/V equipment during live productions.
- Cleaned and maintained audio-visual equipment after each event.
- Reviewed blueprints or diagrams of lighting setups before installation.
Waitress Trainee
Telephonic Café
Taihape , MWT
01.2022 - 09.2022
- Garnished dishes and beverages to serve visually appealing menu items.
- Presented menus and answered questions regarding items.
- Learned to properly handle cash transactions and process credit card payments.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Verified that all dishes served met quality expectations.
- Attended training sessions on topics related to food safety regulations, proper order taking procedures.
- Greeted customers and provided menus.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
- Stocked service areas with supplies during slow periods.
- Completed assigned tasks within designated timeframes.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Front of House Employee
Spaceys Video World
Taihape , MWT
01.2010 - 06.2018
- Ensured that all products were labeled properly before stocking the shelves.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Organized storage areas for efficient use of space.
- Updated products with new pricing or temporary promotion signs to increase sales.
Haberdashery
Threads
Waiouru , RPU
01.2015 - 12.2016
- Put our stock, Label and keep organised
- Front of house
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Clothing Sales Associate
Threads
Waiouru , RPU
01.2015 - 12.2016
- Greeted customers upon entry, offering guidance and assistance in navigating store layout.
- Processed cash and card transactions at checkout, ensuring accuracy in handling payments and giving change.
- Handled returns and exchanges according to company policies.
- Prepared merchandise for purchase or rental.
- Operated cash register accurately and efficiently during checkout process.
- Ticketed, arranged and displayed merchandise to promote sales.
- Developed strong product knowledge to answer customer questions and make recommendations effectively.
Education
Some College (No Degree) - Tourism And Hospitality
Taihape Area School
Taihape MWT Skills
- Cleanliness
- Order taking
- Team leadership
- Food safety
- Supply restocking
- Cleaning and sanitizing
- Active learning
- Motivational skills
- Reliability assurance
Timeline
Front of House Staff Member
Z Petrol Station
07.2023 - Current
Waitress Trainee
Telephonic Café
01.2022 - 09.2022
Roady for Vray Sound and Light Design
Steve Cross
01.2016 - 12.2024
Haberdashery
Threads
01.2015 - 12.2016
Clothing Sales Associate
Threads
01.2015 - 12.2016
Front of House Employee
Spaceys Video World
01.2010 - 06.2018
Some College (No Degree) - Tourism And Hospitality
Taihape Area School