Maibo Aviu
Auckland,AUK
Summary
Organised, people-focused professional with experience in finance administration and volunteer leadership. Skilled in managing accurate records, navigating multiple systems (Xero, CRM, spreadsheets), and supporting individuals from diverse backgrounds with empathy and professionalism. Calm under pressure, confident with numbers, and passionate about making a meaningful difference through frontline service. Looking to bring strong attention to detail, tech fluency, and a heart for people to a Case Manager role in public service.
Overview
3
3
years of professional experience
Work History
Team Leader - First Impressions Ministry
The Render Gathering
Volunteer Role
06.2025 - Current
- Lead a team of volunteers responsible for welcoming attendees, including newcomers and vulnerable individuals.
- Foster a warm, inclusive environment and ensure the team is supported and aligned with organisational values.
- Train new volunteers, coordinate rosters, and troubleshoot issues calmly and respectfully.
- Handle sensitive interpersonal situations with discretion, empathy, and cultural understanding.
Finance Administrator
Lifeskills
Employment Preparation Programme and Head Office
10.2022 - Current
- Maintain and update CRM databases and spreadsheets with client information
- Collate data for Client's Activity Logs
- Compile detailed reports to support client invoicing processes
- Manage accounts payable and receivable using Xero, ensuring accurate coding, reconciliation, and timely payments.
- Maintain and update CRM databases and spreadsheets with client and financial information.
- Liaise vendors to resolve account issues, providing clear and professional communication.
- Uphold privacy and data accuracy while managing confidential financial information.
- Work independently and efficiently within deadlines and organisational policies.
Education
The International Travel College of New Zealand
01-2013
Bachelor of Arts - Tourism And Hospitality(Incomplete)
University of The South Pacific
Fiji01-2008
Skills
- Empathy & professionalism
- Client-centred communication
- Accurate data entry & financial processing
- Xero & CRM systems
- Multi-tasking in high-volume settings
- Leadership & volunteer coordination
- Adaptability & problem-solving
- Cultural awareness & teamwork
- Decision-making & integrity
- Time management & self-direction
Timeline
Team Leader - First Impressions Ministry
The Render Gathering
06.2025 - Current
Finance Administrator
Lifeskills
10.2022 - Current
The International Travel College of New Zealand
Bachelor of Arts - Tourism And Hospitality(Incomplete)
University of The South Pacific