Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maica Español

Sta. Cruz Viejo,Tanjay

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Job Order Worker

Local Government Unit
, Tanjay
06.2022 - 12.2024
  • Encoding and processing of vouchers

Customer Service Representative

Tanjay Outsourcing Technology Inc.
, Tanjay
05.2021 - 02.2022
  • Car manufacturers, dealerships, or third-party providers can offer warranties or extend their car warranty.

Customer Service Representative

Inspiro
, Dumaguete
12.2020 - 03.2021
  • Contacted customers about potential service upgrades, new services and account changes.
  • Offering promos and discounts of the product and monitored customers satisfaction and services.
  • Caters to new customers for retail Flower Account, inbound customer service representative in nature.

Education

Bachelor of Science - Human Resources Management

Negros Oriental State University
Bais, Negros Oriental
03-2019

Skills

  • Attention to detail
  • Customer service
  • Computer literate
  • Time management
  • Interpersonal skills
  • Communication

Timeline

Job Order Worker

Local Government Unit
06.2022 - 12.2024

Customer Service Representative

Tanjay Outsourcing Technology Inc.
05.2021 - 02.2022

Customer Service Representative

Inspiro
12.2020 - 03.2021

Bachelor of Science - Human Resources Management

Negros Oriental State University
Maica Español