Maika Nakorolevu
Telecommunication Technician
Wellington,WGN
Summary
Competent Telecommunications Technician bringing 11 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Correction Officer position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Telecommunications Technician
Goldtech
01.2023 - Current
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Monitored network performance metrics using advanced tools, allowing proactive identification of areas needing attention or improvement.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Optimized network configurations for better signal quality and increased coverage area.
- Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
- Ensured adherence to industry standards and regulations during all phases of project implementation, maintaining safe working environment at all times.
- Managed inventory levels of critical components, minimizing delays due to parts shortages or shipping issues.
- Implemented new telecommunications systems, enhancing overall efficiency and productivity.
- Identified opportunities for cost savings through efficient use of resources, ultimately reducing operational expenses.
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across team.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Responded to service requests during and after business hours.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Telecommunications Technician
Telecom Fiji Limited
02.2019 - 01.2023
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Optimized network configurations for better signal quality and increased coverage area.
- Assisted in planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Developed customized solutions to meet unique client requirements, resulting in increased business retention rates.
- Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
Education
Associate of Science - Computer Networking And Telecommunications
Fiji National University
Fiji 04.2001 -
Associate of Science - CISCO
Fiji National University
Fiji 04.2001 -
Skills
Active Listening
undefinedTimeline
Telecommunications Technician
Goldtech
01.2023 - Current
Telecommunications Technician
Telecom Fiji Limited
02.2019 - 01.2023
Associate of Science - Computer Networking And Telecommunications
Fiji National University
04.2001 -
Associate of Science - CISCO
Fiji National University
04.2001 -
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