Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maila Hoeksema

Palmerston North,Terrace End

Summary

Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store.

Overview

48
48
years of professional experience

Work History

Store Team Member

DKSH New Zealand
01.2010 - 01.2023
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.


Courier Contractor

Fastway Couriers, New Zealand
01.1994 - 01.2009
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Built and maintained professional relationships with customers, which boosted business.

Cleaner

Palmerston North Hospital
01.1974 - 01.1994
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Completed routine floor stripping, sealing and finishing.
  • Organized and used industrial cleaning products following strict safety procedures.

Education

School Certificate -

Freyberg High School
Palmerston North, NZ
02.1978

Skills

  • Energy and Physical Stamina
  • Safety and Cleanliness Standards
  • Exceeding Customer Expectations
  • Building Customer Relationships and Loyalty
  • Adaptable and Flexible
  • Team Cooperation

Timeline

Store Team Member

DKSH New Zealand
01.2010 - 01.2023

Courier Contractor

Fastway Couriers, New Zealand
01.1994 - 01.2009

Cleaner

Palmerston North Hospital
01.1974 - 01.1994

School Certificate -

Freyberg High School
Maila Hoeksema