MAINA MOCEVAKACA
Summary
To be a committed, dependable member of any team that does the job with absolute pride and confidence, a “can-do” attitude, and treats all with sincere respect.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Checkout Operator
New World
01.2022 - Current
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Taking orders from customers and processing them
- Having the responsibility of a high-end swipe card for alcohol and cigarettes, etc
- Deal with returned goods, refunds, and other checkout-related issues
- Processing store loyalty cards, coupons, and vouchers
- Supervising the staff on managers and supervising meetings
- And solving problems such as unpriced goods etc.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Checkout Operator
New World
12.2019 - 12.2021
- Assist customers by providing information and resolving their complaints and queries professionally to ensure maximum customer satisfaction
- Completed sales transactions
- Answer customer questions, and provide information on merchandise
- Making takeaway coffee and other beverages orders quickly and effectively
- Monitoring food temperature around the store
- Serving lotto to customers and balancing cash drawers at the end of each day, ensuring that any discrepancies are immediately handled
- Self-checkout: oversaw 6 self-checkouts, provide exceptional customer services, and resolved complaints
- Work accurately to make sure till must balance at the end of the day.
Store Assistance
Tank Juice
07.2019 - 10.2019
- Greeted customers in a timely fashion and assisted in menu selection
- Product sales, cash handling using the Point of Sale system, the presentable look of products, and maintaining a high level of hygiene on the premises
- Prepare smoothies, sandwiches, and other food items
- Performed closing duties such as totalling the till, mopping, sanitizing, preparation for the opening, and locking up.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Pick/Packer,Store Person
Goodman Fielder
03.2019 - 10.2019
- Pick and Packing, Labelling
- Rotating Stock and stock take.
- Pulled orders quickly to maintain demanding productivity goals.
Operator Assistant
Sealed Air
02.2019 - 05.2019
- Pick and packing, assisting the machine operators with labelling.
- Achieved maximum output of production with desired quality while maintaining clean and safe working area.
- Covered operators during breaks to reduce operational delays and maintain production schedule.
- Inspected and packaged finished products to consistently meet quality specifications and inspection criteria.
- Recorded products and quantities produced, gauge readings and operating times to support reporting, data controls and operational decision support.
Pick/Packer, Scanner
Coca-Cola Amatil
07.2018 - 12.2018
- Picking and preparing orders for dispatch with the use of Jiffy machines
- Repacking items that have been damaged during the handling process
- Scanning, labelling, uploading, and downloading orders through the system
- Use of Radio Telephone for communication throughout the whole process.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Operated manual and electric pallet jacks to move merchandise.
Skills
- General Management
- Problem Solving Skills
- Interpersonal Communication Skills
- Multitasking Skills
Certification
Licence Controller Qualification
Lotto Operator Course
Leadership1i Course
Interest
Community involvement
Socialising
Baking
doing sports
Languages
Fijian
Native or Bilingual
English
Full Professional
Timeline
Senior Checkout Operator
New World
01.2022 - Current
Checkout Operator
New World
12.2019 - 12.2021
Store Assistance
Tank Juice
07.2019 - 10.2019
Pick/Packer,Store Person
Goodman Fielder
03.2019 - 10.2019
Operator Assistant
Sealed Air
02.2019 - 05.2019
Pick/Packer, Scanner
Coca-Cola Amatil
07.2018 - 12.2018
Similar Profiles
NANDU PRASADNANDU PRASAD
Grocery Assistant at New WorldGrocery Assistant at New World
GEORGE ORISI EYLESGEORGE ORISI EYLES
Produce Assistant at New WorldProduce Assistant at New World
Tony SiTony Si
Grocery Department Stocker at New WorldGrocery Department Stocker at New World
Anne StewartAnne Stewart
Shop Assistant at New WorldShop Assistant at New World
Jessica ForrestJessica Forrest
Keyholder/ Senior Checkout Operator at New World NorthwoodKeyholder/ Senior Checkout Operator at New World Northwood