Mairangi Davis-Goff
Auckland,New Zealand
Summary
Dedicated mental health support worker with experience in crisis intervention, addiction, and youth support. Proven ability to de-escalate challenging situations and provide compassionate care to individuals facing homelessness. Currently pursuing part-time distance study in social work to enhance professional skills. Committed to utilizing te whare tapu whā and tikanga Māori principles to empower clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
KAITIAKI
WHAKAMARU - WELLINGTON CITY MISSION
Wellington
08.2025 - 01.2026
- De-escalated distressed individuals, enhancing safety and emotional stability.
- Supported individuals during emotional crises, fostering security and trust.
- Maintained composure in high-pressure situations, effectively supporting distressed individuals.
- Provided one-on-one peer support services to individuals with mental health conditions in a clinical setting.
- Developed crisis intervention skills, clarifying motivation for a career in mental health.
- Attended relevant workshops and seminars related to peer support work in order to stay up-to-date on current trends.
- Documented case notes accurately in compliance with organizational policies.
- Oversaw security camera feeds to identify and respond to potential security issues.
TEAM MEMBER (Seasonal)
UTTERLY MARQUEES + EVENT HIRE
WARKWORTH
01.2024 - 04.2025
- Fostered strong team culture through collaboration and effective communication.
- Executed tasks such as packing trucks and cleaning furniture, ensuring efficient operations during peak periods.
- Supported team during challenging days, demonstrating resilience and commitment to team goals.
RETAIL ASSISTANT
GULF FOODS
WAIHEKE
09.2024 - 01.2025
- Delivered exceptional customer service, contributing to positive shopping experiences.
- Assisted customers with product selections and inquiries.
- Processed transactions accurately at the cash register.
- Managed inventory and restocked bulk bins, ensuring product availability for customers.
- Maintained cleanliness and organization of store displays.
RETAIL ASSISTANT/JUNIOR MANAGER
ONEROA FOUR SQUARE
WAIHEKE
03.2020 - 06.2024
- Trained and mentored junior staff, improving overall service quality and fostering a supportive team environment.
- Demonstrated leadership by effectively managing multiple responsibilities in a fast-paced setting.
- Operated tills efficiently, ensuring smooth customer transactions and high satisfaction.
- Assisted tourists by providing information about local attractions and services.
- Instilled confidence in junior staff and engaged with elderly community, providing assistance and meaningful conversation.
- operated the bakery kitchen, maintaining hygiene standards and product output.
TEACHER AIDE
WAIHEKE HIGH SCHOOL
WAIHEKE
01.2022 - 04.2022
- Delivered one-on-one support for students with special needs to enhance their learning experience.
- Supported teachers with classroom management and supervision to create a positive learning environment.
- Co-led classes on Te Ao Haka and kaupapa Māori to promote cultural understanding.
- provided support to Māori and Pacifica students.
- Balanced multiple job roles before choosing to resign from this position for professional growth.
BEACH AMBASSADOR
WAIHEKE RESOURCE TRUST
WAIHEKE
12.2018 - 02.2019
- Ensured safety of beachgoers while actively promoting conservation initiatives.
- Promoted safety and well-being of beach visitors through proactive assistance.
- Educated public on beach conservation, enhancing environmental awareness and sustainability.
Education
Graduation With Distinction - Ncea level 3
WAIHEKE HIGH SCHOOL
WAIHEKE12-2022
Skills
- Crisis intervention and de-escalation
- Conflict resolution
- Restorative approaches
- Risk assessment
- Security monitoring
- First aid certification
- Case documentation
Hobbies and Interests
- Figure skating
- Te ao maori
- Kapa haka
- Ocean sports
References
- Elvis Ryland, Wellington City Mission, 0272114444
- Nick Hailes, Utterly Marquees + Event Hire, 0273574399
Languages
English
conversational te reo māori
Accomplishments
- Hēnare toka- Māori achievement
- Te mauri ō te reo - te reo restoration, karakia composition
- Prefect- bi-cultural/acting head girl
- Ara Lodge scholarship- excellence in visual arts
- Grant Duffy cup - kindness and leadership
- First in level 3 health
- Dimitri Tishler art award
- First in level 3 te ako haka
Certification
- First aide-2025
- De-escalation training
- Mental health 101 training
- CCTV training
Affiliations
- Waiheke radio station- 2014-2023
- Glenburn figure skating club- 2018-2024
- Piringakau kapa haka- 2018-2023
- Waiheke youth council- 2017-2020
Timeline
KAITIAKI
WHAKAMARU - WELLINGTON CITY MISSION
08.2025 - 01.2026
RETAIL ASSISTANT
GULF FOODS
09.2024 - 01.2025
TEAM MEMBER (Seasonal)
UTTERLY MARQUEES + EVENT HIRE
01.2024 - 04.2025
TEACHER AIDE
WAIHEKE HIGH SCHOOL
01.2022 - 04.2022
RETAIL ASSISTANT/JUNIOR MANAGER
ONEROA FOUR SQUARE
03.2020 - 06.2024
BEACH AMBASSADOR
WAIHEKE RESOURCE TRUST
12.2018 - 02.2019
Graduation With Distinction - Ncea level 3
WAIHEKE HIGH SCHOOL