Mairead Stevens
Queenstown,New Zealand
Summary
Efficiency-driven office administrator and dedicated individual with a proven track record of providing exceptional customer service in a fast paced and high pressure environment. Offering keen attention to detail and strong decision making skills to manage multiple tasks. With self motivated work ethic and the ability to perform effectively in both independent or team environments.
Overview
7
7
years of professional experience
Work History
Waitress
Rata Restaurant
Queenstown, New Zealand
07.2022 - Current
- Inspected dishes and utensils for cleanliness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Met with chef to review daily specials and menu changes.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Administrative Assistant
CT Civil
Melbourne, Victoria
02.2021 - 06.2022
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Updated spreadsheets and databases
- Performed general office duties, including answering phones, and routing telephone calls or messages to appropriate staff
Phone Call Operator
Business Victoria
Melbourne, Victoria
06.2019 - 11.2020
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Au Pair
Googi Gondolf, 'Googi's Babysitting'
Austria , Lech
12.2018 - 04.2019
- Maintained effective schedule balance between rest periods, active play and instruction
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Monitored schedules to maintain sleeping, eating and play schedules for children
- Enforced rules and managed behavior through developmentally appropriate discipline
McDonald's Crew Member
McDonald's Eltham
Eltham, VIC
07.2016 - 11.2016
- Maintained customer satisfaction by addressing customer needs and resolving concerns
- Applied correct chemical solutions and used proper equipment to clean
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Maintained high customer satisfaction by preparing orders in smooth, efficient and accurate manner
Education
High School Diploma - undefined
Catholic Ladies' College (VCE Completed)
Eltham, VIC2017
Skills
- Data entry
- Filing
- Travel arrangements
- Customer service
- Administrative support
- Excel knowledge
- Microsoft word knowledge
- Accounting
Affiliations
Simone Marais - CT Civil
+61 439666209
Googi Gondolf
+43 664 6272429
Timeline
Waitress
Rata Restaurant
07.2022 - Current
Administrative Assistant
CT Civil
02.2021 - 06.2022
Phone Call Operator
Business Victoria
06.2019 - 11.2020
Au Pair
Googi Gondolf, 'Googi's Babysitting'
12.2018 - 04.2019
McDonald's Crew Member
McDonald's Eltham
07.2016 - 11.2016
High School Diploma - undefined
Catholic Ladies' College (VCE Completed)