Maisha Mahzabin
Auckland,AUK
Summary
Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Lord Of The Fries
04.2024 - 10.2024
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Restaurant Waiter
BFC
06.2023 - 12.2023
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Education
Bachelor of Science - Environmental Management
Daffodil International University
Bangladesh11-2022
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Team Collaboration
- Teamwork and Collaboration
- Phone Etiquette
- Professional Appearance
- Foreign language skills
- Up-selling strategies
Timeline
Front of House Employee
Lord Of The Fries
04.2024 - 10.2024
Restaurant Waiter
BFC
06.2023 - 12.2023
Bachelor of Science - Environmental Management
Daffodil International University
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