Maiya Sargent
Auckland,AUK
Summary
Dedicated and results-driven professional with great experience in customer service, administrative support, and equipment management within the civil engineering sector. Proficient in client relationship management, scheduling, invoicing, and overseeing technical equipment calibration and repairs. Strong organizational skills with a proven ability to manage inventory, coordinate bookings, and ensure operational efficiency. Recognized for being a fast learner, highly adaptable, and a reliable team player with a strong focus on delivering quality results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Geotechnics Ltd
Onehunga, Auckland
01.2023 - Current
- Client Relations & Booking Coordination: Establish and maintain client relationships, oversee equipment hire process, and expertly manage booking and freight schedules.
- Advanced Administrative Management: Efficiently handle all aspects of administration, including email correspondence, precise invoicing, and monthly debtor oversight.
- Technical Equipment Expertise: Perform calibration and repairs on gas detectors and environmental monitoring devices, ensuring equipment accuracy and reliability.
- Inventory & Asset Control: Conduct comprehensive stocktakes across equipment fleets and nuclear density meters, ensuring optimal inventory levels and availability.
- Specialized Storage Oversight: Manage and maintain the soil core sample storage unit, ensuring organized and secure sample storage.
Farm Laborer
McWatt L J & T M
Pokeno, Waikato
10.2022 - 12.2022
- Fencing Management: Safely dismantle, repair, and install fencing to maintain secure and functional enclosures.
- Facility & Equipment Maintenance: Ensure barns, paddocks, and trucks are thoroughly cleared and organized to support efficient operations.
- Livestock Care: Routinely monitor cattle, addressing any health or welfare issues to support herd well-being and productivity.
Waitress Trainee
Red Shed Palazzo
Drury, Auckland
02.2021 - 06.2021
- Greeted and served customers in a fast-paced café environment, ensuring a positive dining experience.
- Took accurate orders, managed special requests, and ensured prompt and efficient service.
- Cleared and cleaned tables, maintained a tidy and welcoming atmosphere throughout shifts.
- Set tables with appropriate utensils and settings, ensuring readiness for new customers.
- Restocked food, drinks, and supplies, monitored inventory levels to prevent shortages.
- Assisted with basic cashier duties and handled payments when needed.
Education
Some College (No Degree) -
Hauraki Plains College
Ngatea, NZSkills
- Hardworking and diligent
- Team collaboration
- Resilience and adaptability
- Time management
- Customer Service Excellence
- Administrative and scheduling expertise
- Stress Management
- Escalation management
- Coordination
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
Geotechnics Ltd
01.2023 - Current
Farm Laborer
McWatt L J & T M
10.2022 - 12.2022
Waitress Trainee
Red Shed Palazzo
02.2021 - 06.2021
Some College (No Degree) -
Hauraki Plains College
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