Makaiya Milburn

- Working as a casual.

- Available when needed and ensuring enough support and cover for staff.

- Serving customers and maintaining cleanliness levels on bar.

- Greeting prestige's customers after their round of golf with a smile and always available to help.

- Understanding Host Responsibility and ensuring Food and Water provided at all times while using the SCAB tool.

- Warmly greeting guests into the restaurant, supplying water and food, and setting up a smooth service.

- Managing and ensuring all staff understand their duties and supporting them during shifts where 140 guests seated at times.

- Handing cash, in terms of cash up, stock and petty cash.

- Keeping myself and the staff up to date with Health & Safety training, and reporting any issues needed.

- Dealing with any necessary conflict, ensuring a clear minded and calm manner when dealing with any complaints and dissatisfied customers.

- Understanding the Host Responsibility and maintaining a safe establishment for all customers and staff. Dealing with intoxication and following the SCAB rule.

- Setting up and packing down a full restaurant, handling all duties and responsibilities of closing and opening.

- Ran on a table service system, completing orders for 80 guests a night.

- Completed customers evenings by taking payments through OneTap and asking relevant questions to ensure their night was fulfilled.

- Taking reservations and maintaining a comfortable seating arrangement for customers through Eveve.

- Meeting targets set through the Venue Manager involving Budgets and COGs through Loaded Reports.

- Ensured all food safety was followed e.g. Gluten Free, Coeliac.

- Delivered meals to customers with a gentle and timely manner.

- Also worked out the back maintaining dishes and ensuring equipment for shift was always available.

- Took requests from customers at tables while doing other tasks.