Experienced IT Support with hands-on experience in system rollouts, network deployments, and infrastructure support in Philippines, Norway and other international projects. Able to handle high numbers of users, ensure fail-safe IT systems, secure communication channels, and strict security controls in high-usage environments. Has experience in effective helpdesk incidents handling, management of user account and access controls, and ensuring industry quality standards compliance. Able to excel within multinational teams, providing reliable technical support, and working to achieve smooth operations in all business settings.
Professional in IT support, prepared to tackle complex technical challenges. Proven ability to diagnose and resolve software and hardware issues, enhancing user productivity. Strong focus on team collaboration and adaptability to meet changing IT needs, leveraging technical skills and reliable work ethic.