Makyla Raumoa
Ōtautahi,New Zealand
Summary
Passionate about fostering business growth and adult vocational learning, I bring operational business management expertise and education background. With proactive problem-solving skills, I excel in diverse cultural environments, leveraging Microsoft Office, CRM, and LMS systems proficiently.
Overview
22
22
years of professional experience
Work History
Kaitauwhiro Whānau - Commissioning Advisor (Fixed term contract)
Te Pūtahitanga o Te Waipounamu | Whānau Ora
2022.08 - Current
- Manage a portfolio of commissioned initiatives: Oversee a diverse range of initiatives, from inception to completion, including contract negotiations, drafting, and management, tailored to meet the needs of various entities.
- Ensure compliance with contract terms and regulations: Ensure strict adherence to contract terms and regulations to oversee successful project delivery.
- Cultivate and sustain positive relationships with stakeholders and partners: Foster positive relationships with stakeholders and partners to support project objectives effectively.
- Conduct regular reviews and analyses of project outcomes: Regularly review and analyse project outcomes to provide tailored insights and recommendations for improvement.
- Produce monthly and quarterly reports: Generate comprehensive monthly and quarterly reports to track progress and communicate project status effectively.
- Design resources to assist applicants applying for funding: Develop customised resources to facilitate and streamline the funding application process.
Tuakana Teina Supervisor/Coordinator (secondment)
Ara | Te Pūkenga
2022.08 - 2023.05
- Managed day-to-day operations: Oversaw all aspects of daily operations, ensuring smooth functioning and efficiency across the programme.
- Led recruitment and onboarding: Spearheaded the recruitment process, identifying top talent and effectively onboarding new staff to align with organisational goals.
- Designed and delivered employee training: Developed comprehensive training programmes to enhance staff skills and performance, contributing to the overall growth and development of the team.
- Conducted report writing: Generated detailed reports to provide insights into programme performance, facilitating informed decision-making and strategic planning.
- Developed surveys and analysed feedback: Designed surveys to gather both qualitative and quantitative feedback, analysed results to identify areas of success and improvement, and implemented necessary changes to enhance programme effectiveness.
- Ensured programme integrity and alignment: Upheld the integrity of the programme by ensuring activities and processes were aligned with organisational values, particularly through a te ao Māori lens, thereby fostering cultural authenticity and inclusivity.
Senior Academic Tutor & Academic Programme Leader, Travel & Tourism
Ara Te Pūkenga
2018.08 - 2022.08
- Facilitated effective communication: Established rapport with students, whānau, and stakeholders to foster positive relationships and support learning initiatives.
- Budget management: Oversaw the allocation and management of resources within the Travel and Tourism department, ensuring optimal financial utilisation to meet departmental objectives.
- Organised and coordinated departmental activities: Planned and executed lessons, assessments, resources, and events to enhance the educational experience and meet curriculum requirements effectively.
- Integration of modern teaching methods: Implemented digital and blended learning approaches to enrich educational delivery and adapt to evolving pedagogical trends.
- Leadership in quality assurance: Directed programme evaluations and conducted NZQA consistency reviews to maintain educational standards and ensure regulatory compliance.
- Reporting and documentation: Generated comprehensive reports to document departmental activities, outcomes, and progress towards strategic objectives.
- Oversight of Quality Assurance processes: Led internal and external moderation activities, ensuring adherence to quality standards and facilitating continuous improvement initiatives.
- Provision of pastoral care: Offered guidance and support to students, addressing their individual needs and promoting their overall well-being within the learning environment.
- Consistent achievement of course completion targets: Demonstrated a track record of consistently exceeding course completion rates, reflecting a commitment to academic excellence and student success.
Senior Academic Tutor, Travel & Tourism
Avonmore Tertiary Institute
2016.09 - 2018.08
- Delivered engaging and informative lessons: Presented captivating and educational lessons to facilitate learning and knowledge retention.
- Produced reports: Generated comprehensive reports to document progress, outcomes, and insights from various activities and initiatives.
- Developed curriculum: Designed and refined educational materials and curricula to align with learning objectives and meet quality standards.
- Established relationships with key stakeholders: Cultivated strong and collaborative partnerships with key stakeholders to support organisational goals and initiatives.
International Travel Consultant
Various agencies | Australia & NZ
2008.01 - 2015.01
Insurance Consultant
NRMA Insurance
2006.01 - 2008.01
Quality Coach
Learning & Development | Work & Income NZ
2002.01 - 2006.01
Education
New Zealand Certificate in Te Ara Reo Māori (He Pī Ka Rere) - L3 & L4 -
TE WĀNANGA Ō AOTEAROA
NZ Certificate in Business (Administration And Tec
Open Polytechnic of New Zealand
2024
Bachelor of Applied Management (with Distinction) -
OTAGO POLYTECHNIC | Te Pūkenga
2023
New Zealand Certificate in Te Reo (Reo Rua) L2 -
TE WĀNANGA Ō AOTEAROA
2023
He Papa Tikanga NZ Certificate in Tikanga (Mātauranga Māori) L3 -
TE WĀNANGA Ō AOTEAROA
2022
Te Kaupae Certificate in Māori Language -
ARA INSTITUTE OF CANTERBURY
2021
US4098, Use Standards/Assess Candidate Performance -
OPEN POLYTECHNIC OF NEW ZEALAND
2018
NZ Certificate in Adult & Tertiary Teaching L5 -
OPEN POLYTECHNIC OF NEW ZEALAND
2018
National Certificate in Adult Literacy & Numeracy Education L5 -
WESTERN INSTITUTE OF TECHNOLOGY TARANAKI
2016
Advanced Diploma in Travel Tourism & Business Technology -
NEW ZEALAND SCHOOL OF TRAVEL & TOURISM
2000
Skills
- Communication
- Adaptability
- Leadership
- Collaboration / Teamwork
- Emotional intelligence
- Solution focused problem solver
Accomplishments
- Māori Achievement Award, Delivering Positive Experiences to Māori Colleagues | Wāhine Tū Kaha (2022)
- Nomination | Teaching Excellence Award, Excellence in inclusive Learning Environment (2021)
Timeline
Kaitauwhiro Whānau - Commissioning Advisor (Fixed term contract)
Te Pūtahitanga o Te Waipounamu | Whānau Ora
2022.08 - Current
Tuakana Teina Supervisor/Coordinator (secondment)
Ara | Te Pūkenga
2022.08 - 2023.05
Senior Academic Tutor & Academic Programme Leader, Travel & Tourism
Ara Te Pūkenga
2018.08 - 2022.08
Senior Academic Tutor, Travel & Tourism
Avonmore Tertiary Institute
2016.09 - 2018.08
International Travel Consultant
Various agencies | Australia & NZ
2008.01 - 2015.01
Insurance Consultant
NRMA Insurance
2006.01 - 2008.01
Quality Coach
Learning & Development | Work & Income NZ
2002.01 - 2006.01
New Zealand Certificate in Te Ara Reo Māori (He Pī Ka Rere) - L3 & L4 -
TE WĀNANGA Ō AOTEAROA
NZ Certificate in Business (Administration And Tec
Open Polytechnic of New Zealand
Bachelor of Applied Management (with Distinction) -
OTAGO POLYTECHNIC | Te Pūkenga
New Zealand Certificate in Te Reo (Reo Rua) L2 -
TE WĀNANGA Ō AOTEAROA
He Papa Tikanga NZ Certificate in Tikanga (Mātauranga Māori) L3 -
TE WĀNANGA Ō AOTEAROA
Te Kaupae Certificate in Māori Language -
ARA INSTITUTE OF CANTERBURY
US4098, Use Standards/Assess Candidate Performance -
OPEN POLYTECHNIC OF NEW ZEALAND
NZ Certificate in Adult & Tertiary Teaching L5 -
OPEN POLYTECHNIC OF NEW ZEALAND
National Certificate in Adult Literacy & Numeracy Education L5 -
WESTERN INSTITUTE OF TECHNOLOGY TARANAKI
Advanced Diploma in Travel Tourism & Business Technology -
NEW ZEALAND SCHOOL OF TRAVEL & TOURISM
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