Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malama Naunau

Manurewa,Auckland

Summary

Dynamic professional with extensive experience in print production and quality control at Compumenn. Proven ability to enhance inventory management and order fulfillment while fostering team collaboration. Skilled in equipment maintenance and committed to safety compliance, consistently achieving high standards in operational efficiency and customer satisfaction. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Deliver efficient and highly accurate cashier support and customer service every day. Skillfully promote products and drive sales in direct interactions, as well as with skilled merchandising and display building. Excellent organizational, time management and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Printer Valet

Compumenn
Brisbane, Brisbane
04.2022 - 04.2024
  • Executed accurate picking and packing of orders to ensure timely shipments.
  • Maintained inventory accuracy through regular cycle counts and audits.
  • Operated pallet jacks for efficient transportation of items within warehouse.
  • Operated pallet jacks to transport items within warehouse spaces.
  • Picked and packed orders accurately for timely shipment.
  • Maintained inventory accuracy through regular cycle counts.
  • Maintained equipment by performing regular cleaning and troubleshooting tasks.
  • Monitored print quality throughout production runs to ensure consistency.
  • Adjusted printer settings to accommodate different paper types, sizes, and colors.
  • Conducted regular testing of printers to identify any potential issues before they arise.
  • Analyzed malfunctioning equipment to diagnose root cause of problems before taking corrective action.
  • Coordinated with vendors to purchase necessary supplies such as ink cartridges, papers.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Reviewed job orders to determine amount of paper needed, ink color and potential special instructions.
  • Set up and used paper-cutting, laminating and folding machines to hasten workplace operations.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Assessed inventory and ordered new ink, paper and other materials to keep supplies stocked.

RAT Testing

Labour Power
Forest Lake, Brisbane
02.2022 - 04.2022
  • Coordinated with team members to maintain efficient workflow in warehouse.
  • Sorted and organized products for easy access and inventory management.
  • Assisted in training new pickers on standard operating procedures.
  • Utilized RF scanners to scan products accurately and efficiently.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Executed picking tasks according to order specifications while meeting daily productivity requirements.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Merchandiser

Tip Top
Kalgoorlie, Kalgoorlie
06.2021 - 01.2022
  • Managed product displays to enhance visual appeal and customer engagement.
  • Coordinated inventory levels to ensure adequate stock availability and organization.
  • Analyzed sales trends to inform merchandise placement and promotional strategies.
  • Assisted in training new staff on product knowledge and merchandising techniques.
  • Developed strong relationships with store teams to improve merchandising execution.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Maintained a clean and organized work environment at all times.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Organized displays according to company standards and specifications.
  • Built product displays and placed appropriate signage for merchandise.
  • Assisted customers with locating desired items within store locations.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Cleaned and organized display cases, shelves and aisles.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Built effective partner store relationships to improve customer satisfaction.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Monitored stock to maintain sufficient quantity of featured product.

Checkout Operator

IGA Hannans
Kalgoorlie, Kalgoorlie
10.2021 - 12.2021
  • Scanned items accurately to process customer purchases at IGA Hannans.
  • Handled cash and electronic payments efficiently during checkout operations.
  • Provided excellent customer service by greeting and assisting shoppers promptly.
  • Maintained a clean and organized checkout area for optimal efficiency.
  • Resolved customer inquiries and concerns to enhance shopping experience.
  • Collaborated with team members to ensure smooth store operations during peak times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved customer complaints in a professional manner.
  • Processed cash, credit, debit, and check payments accurately and efficiently.
  • Greeted customers in a friendly and courteous manner.
  • Followed safety procedures to ensure a secure environment for customers and staff.
  • Restocked merchandise on the sales floor from checkout area supplies as needed.
  • Followed store policies regarding returns, refunds, discounts.
  • Provided assistance to customers with product selection queries.
  • Adhered to safety guidelines while operating cash registers and other equipment.

Checkout Operator

Coles
Kalgoorlie, Kalgoorlie
02.2021 - 09.2021
  • Scanned items accurately to process customer purchases at IGA Hannans.
  • Handled cash and electronic payments efficiently during checkout operations.
  • Provided excellent customer service by greeting and assisting shoppers promptly.
  • Maintained a clean and organized checkout area for optimal efficiency.
  • Resolved customer inquiries and concerns to enhance shopping experience.
  • Collaborated with team members to ensure smooth store operations during peak times.
  • Restocked merchandise on the sales floor from checkout area supplies as needed.
  • Followed safety procedures to ensure a secure environment for customers and staff.
  • Greeted customers in a friendly and courteous manner.
  • Processed cash, credit, debit, and check payments accurately and efficiently.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Provided assistance to customers with product selection queries.
  • Followed store policies regarding returns, refunds, discounts.
  • Adhered to safety guidelines while operating cash registers and other equipment.
  • Performed opening and closing procedures for store registers as required.
  • Communicated effectively with team members to ensure smooth operation of checkout lanes.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained cleanliness of checkout area and ensured it was well stocked at all times.
  • Monitored self-checkout users to identify problems and maintain store security.
  • Verified the age of customers when selling alcohol or tobacco products.
  • Verified payments and electronic funds accuracy to protect involved parties.
  • Ensured that all promotional materials were properly displayed at checkout counters.
  • Operated point-of-sale terminals to record customer purchases.
  • Performed price checks for customers.
  • Packed and bagged products according to customer preferences.
  • Answered customers' questions about products, prices, and availability.
  • Processed sales, returns, and exchanges using POS register system.

Education

Certificate - Retail, Wholesale And Warehousing

Work Ready Training
Manukau
05-2001

Graduate Certificate - Business Administration And Management

Active Computer Training
Manukau, NZ
01-2001

Skills

  • Print production
  • Quality control
  • Equipment maintenance
  • Inventory management
  • Order fulfillment
  • Warehouse logistics
  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Attention to detail
  • Effective communication
  • Safety compliance
  • Training and development
  • Visual merchandising
  • Team building
  • Quality assurance

Timeline

Printer Valet

Compumenn
04.2022 - 04.2024

RAT Testing

Labour Power
02.2022 - 04.2022

Checkout Operator

IGA Hannans
10.2021 - 12.2021

Merchandiser

Tip Top
06.2021 - 01.2022

Checkout Operator

Coles
02.2021 - 09.2021

Certificate - Retail, Wholesale And Warehousing

Work Ready Training

Graduate Certificate - Business Administration And Management

Active Computer Training

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Malama Naunau