Summary
Overview
Work History
Skills
Languages
Timeline
Generic

MALIA LOPE

Whakatane,BOP

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Receptionist

Kawerau Medical Centre
05.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Prepared and processed patient referrals and transfer requests.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Helped patients complete necessary medical forms and documentation.
  • Printed prescription requests and queries in compliance with practice protocol.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Maintained current and accurate medical records for patients.
  • Processed medical insurance claims and payments.

Teacher Supervisor

HOMEBASED CHILD CARE
01.2021 - 10.2022
  • Observed play activities to identify positive behaviour's and areas in need of improvement, implementing behaviour redirection where appropriate.
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
  • Contributed to higher enrollment rates by providing exceptional care for children, resulting in positive word-of-mouth referrals from satisfied parents.

Factory Worker

The Bakers
03.2019 - 11.2021
  • Maintained organized work area by cleaning and removing hazards.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Inspected and adjusted work performed to meet expectations.
  • Loaded and unloaded parts on production line to establish smooth operations.
  • Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.

Front Line Cashier

TEXTAS CHICKEN
12.2016 - 02.2017
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed strong communication and organizational skills through working on group projects.

Skills

  • Data inputting
  • Microsoft Office
  • Bookkeeping Support
  • Office Supply Management
  • Multi-line telephone operation
  • Office Administration
  • Customer Needs Assessment
  • Schedule Management
  • Workstation Setup and Breakdown
  • Professional telephone demeanor
  • Account Updates
  • Patience Maintenance

Languages

English
Native or Bilingual

Timeline

Receptionist

Kawerau Medical Centre
05.2023 - Current

Teacher Supervisor

HOMEBASED CHILD CARE
01.2021 - 10.2022

Factory Worker

The Bakers
03.2019 - 11.2021

Front Line Cashier

TEXTAS CHICKEN
12.2016 - 02.2017

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MALIA LOPE